Independent Car Sales & Servicing

"A good price service from a professional outfit. Always accommodating and all requests met....even got boss to make me a coffee! Updated 2022: After many years of attending this garage I will probably find a cheaper local option. Whilst they still offer better prices than a VW dealership they are quite steep. On a major service they did not clean my car. On my mother's car they did the work in 45 mins (she sat and waited) yet she was charged over 1.5Hr labour. My partners car was also serviced with a 2hr labour fee and it was in the garage a total of 27 mins! (caught on our in car camera) They did not lie about the charges upfront but seems they are mimicking the std dealership pattern of bumping up the overall cost by making a std labour fee rather than an actual labour time. This is quite frankly why our bills were £50 to £150 more than I was estimating my bill to be. If the work had taken that long I would not have felt let down. Sorry guys, seems a bit greedy and as my vehicle is now over 5yrs old I shall pick a cheaper garage with probably the same amount of service. Good luck though."

"My car needed quite a lot of work done to pass the MOT. I was happy with the figure they quoted but on top more work was found that needed to be done. I agreed as it needed doing, but when all the work was done they recalculated the time and work and the bill came out lower than the first quote even with the extra work.....very happy indeed. It was nice that this was passed onto me as they could have just charged me the higher amount. Great customer service and work carried out. Thank you I really appreciated it."

"Very friendly and efficient service. I had my annual service plus MOT done and this was the best service and customer care I have seen in a long time. Value for money, friendly, kept me informed and did exactly what they promised. Great was also the car pick-up and delivery. It took all the hassle of getting the service and MOT done and didn't cost a fortune. It was the first time I didn't get my Audi serviced at an Audi dealer but it was such a refreshingly good service that I will do it again."

"A few weeks ago, asked for a quotation for heater matrix replacement, and was told that they would call back with a quote. Unfortunately I have never received a call back on this. Had another go two weeks ago. On their website, for the same service, this branch charges a lot more than their hedge end branch. After speaking with their hedge end branch and was assured that Chandlers Ford branch would price match, I called them. Was told that they would call back in 5 mins. Believe it or not, they have not called back. I am sure i will no longer seek any quote from them or get a job done by them."