Flat Packs 4 All Ltd

"Mike has agreed to build my wardrobe and turn it into a fitted wardrobe. I booked him 4 weeks before the work was due to be done. Initially, Mike was very helpful and seemed knowledgeable. However, fast forward to the date of fitting, Mike sent his little companion (Dave) to the property first - they were arriving in separate cars. When Dave was shown the boxed wardrobe (IKEA PAX flat packed) he threw a hissy fit / strop because the boxes were still downstairs and not in the room the wardrobe was meant to built in. We were never told that the boxes and material had to be carried upstairs by us and that the joiner / wardrobe builder will refuse to do the job if the materials are not in the bedroom. Had we been told in the first place, we would have carried the boxes upstairs. Dave threw a strop, left his freshly made cup of tea and walked out - he refused to do the job! Then Mike turned up throwing another hissy fit because the gap between the wardrobe and the wall was 10cm each side and not 1cm. He also refused to do the job! All in all - extremely unprofessional and rude! To say that I'm gobsmacked is a total and utter understatement! I have waited for them for 4 weeks just to be walked out on and totally let down! I can truly say that I have never come across such rude and unprofessional tradesmen who acted like toddlers when it came to doing the job! AVOID AT ALL COST! Now that I've left a honest, but unfortunately for them, negative review on Facebook, he's not only getting family members to leave positive reviews to bump up his score but also harassing me with calls and messages via WhatsApp! This sort of behaviour is totally unacceptable and not OK!!!"

"Thank you for doing such a fantastic job. Assembling my Ikea wardrobe.. You were very efficient and experienced. I am extremely happy with the quality of your work. I have recommended your firm to friends."

"Amazing!! I contacted this company to do some furniture assembly for my bedrooms and living rooms and I am so impressed with the results! The assemblers were so professional, punctual and so friendly! My furniture looks amazing. I could not recommend this company any more! I will definitely be using them again in the future."

"Appalling service, myself and partner had arranged for them to come and install a wardrobe for a considerable amount of money, they failed to turn up at the arranged time slot and an hour and a half after they were due we were contacted and told there was a mixup and the fitting would have to be rearranged, after dozens of phone calls to their office we managed to arrange for them to come out the next day but again they failed to show when promised, it took continuous phone calls across the day to get through to their office to be told every time that they would call back to answer our questions - which they never did. They were unable to contact their own contractor for the entire day and in the end the easier option was to cancel and install ourselves. Cannot express how much I would not recommend their services."

"Fitters arrived 2 hours late with no explanation, in the meantime I had been trying to contact their head office to ensure the appointment had not been forgotten about. I left a message on an answerphone at head office after ringing several times and not actually speaking to anyone, I was finally contacted after the fitters had finished. The fitters did make a good job of the wardrobes but the customer service is shocking."