Pumpkin Cafe Southampton SO15 1AL

"Newish staff and much improved. Really good sandwiches now and charming staff seem enthusiastic and friendly. A vast improvement on a year ago"

"Never thought I’d be saying this about a train station cafe, but they always seem to remember my order without me asking! Great customer service, particularly from Iris (god I hope I’ve remembered your name lol)!! Thanks for lifting my Monday mornings! G:)"

"The display signs for the meal deals were very confusing and when I pointed this out to a member of staff, rather than acknowledge my point, she told me that I was wrong and that it was very clear. I pointed out that it was my opinion and she just kept on arguing. I was also disappointed that there wasn't any Sweeteners available for hot drinks and actually, once I got my drink I found it to be luke warm. Unfortunately I didn't have time to take it back as my train arrived."

"Very clean, hot food was served piping hot, coffee was beautiful and hot. Service was exemplary, served by young lady who advised me on how to save a few pounds with a meal deal. Smiling and cheerful. Another lady sweeping up in the seating area also very cheerful and smiling. Deserve every single star and then some."

"Normally friendly service but today was served by a young girl who clearly has never been taught how to communicate with customers. I barely got a grunt let alone a smile, thank you, etc. even though she got my order wrong and I just accepted the error after point it out. There were also hygiene factors. Aren’t there managers anymore?"