Waitrose Cafe Chandler's Ford

"Not a nice experience shopping today 9 am at this grocery. I have a discount voucher from Waitrose , I hand in one of them to the counter lady just enough for me to get the discount but she didn’t scan it but then asked me to give her the whole booklet , she took another 2nd voucher She scan only one of them and put those Two voucher on her drawer. Upon seeing that, I said I’m sorry but you’re meant to get one voucher only, she didn’t return it back to me and she answered “ because we are nice that’s why I’m giving you a good discount”’.. woaahh! I was shocked! What a cheat Big Liar. I have complaint this matter to the reception, they said I was right upon checking my receipt , they said they will speak to the counter lady and sort it out. ..We’ll, take out experience today was really Bad , this lady counter was dishonest and no guilt , it’s just so embarrassing, So sad."

"Very helpful staff. Clean store. But not a very good selection. selection. It's OK to pick up a few items. But too expensive to do a full shop."

"We dropped in to The Kitchen for a quick breakfast of coffee and croissants and were not disappointed by the quality of food and the friendliness and efficiency of the staff. My only complaint is the temperature in the cafe - probably around 15/16°C. Brrrrr! This is not the first time we have experienced it so cold here - it's the reason we stopped coming here regularly."

"Shame on you Waitrose. Young lady Big Issue seller standing NO WHERE NEAR your store entrance and doing no harm other than trying to make ends meet and a middle aged male grey haired member of staff seems to be hassling her to move. Sure at Easter - time of forgiveness - would have been better to give her some help. Lost my custom."

"Good selection, some items are pricey, but if you have a look around there are some bargains too. Have found the self life on the fresh veg is poor and go off very quickly, as for the meat products, my family like them. Food bought here doesn't go to waste in our house as its consumed quickly. There wasn't much to choose in the veg section as the buckets were empty. So had to go somewhere else to shop for veg."