ScS - Sofas, Flooring & Furniture

"Ordered an expensive recliner on the 8th January, was told that it would be 3 months till delivery 31st of March, had multiple emails and text messages 2 weeks leading up stating the delivery date and time was the 29th of March. Took time off from work to wait in for the delivery, the van pulled up outside and I get told that they have forgotten to load it onto the van. Got a call from an unhelpful manager at another depot who tells me that there is nothing they can do and I will have to wait another week for delivery."

"My wife and i were looking to purchase two electric recliner armchairs and were browsing and had indeed seen a few we were intetested in. However we had the need to use the toilet and asked a member of staff if we could, to which we were told the toilets are not for customers so we had to leave and find the nearest toilet Needless to say we did not return and choose to spend our £2000 plus in that store"

"I don’t need following around the shop nor constantly been asked if I need anything , don’t call me love or darling especially when your a bloke younger than me it’s patronising !!! love the sofas but won’t come back as how annoying the staff are I’ll Stick to DFS thanks ! And please don’t respond like you have to others saying the same thing calling me darling is not polite and friendly is belittling and sleaze ! And 1 person asking if I need help is fine but not to follow me round store asking again . Take note of all the bad reviews saying the same thing never got hassled once in DFS !!!"

"I went in with my husband to have a look around. The lady welcomed us and I thought that was that. But she then followed us around and kept hassling us. It was very off putting and I really felt uncomfortable when she just trailed behind us. I will not be visiting again."

"Finally got the sofa I was looking for, Ryan the sales lad was brilliant, answered all my questions and tried to get the best deal for me, couldn't recommend him enough, if your in the market seek him out and he will do his best to get you sorted"