Next

"Excellent customer service.Ishrath was lovely and warm welcoming person. She helped me for ordering in store online shopping thanks Ishrath .will visit again."

"I arrived at around 5.30pm and browsed for a while. I took some clothes to the changing rooms and quickly discovered the bell to call for other sizes was broken. This would have been fine had there been someone in the changing rooms to assist..but there was noone. I went out twice: once to ask for some shoes to try on with the clothes and again later for a different size and also requested someone to help me for a bra. Both times I was made to feel like a nuisance and had a pair of sandles with the paper still stuck inside given to me out of an old bag as the lady said "will these do?" and the shirt in a different size I'd asked for came way after I'd tried on another outfit. The cashier was clearly too busy and not interested in helping customers in the changing rooms. I spent almost £200 today during the 90minutes in your store to leave feeling disrespected and dissappointed with your customer service. I had to go out three more times alone to get different clothes because noone was there and in the entire time I was there noone came to ask how the clothes are or if I need anything. I was going to buy a bra but was told noone does fitting anymore and was told to look myself if I wanted anything. I am not impressed. You have badly served a loyal customer today."

"People on tills wouldn't see me for collection, I had to use the self service machine and waited a long time. Next is high end and expensive, much better customer service in primark! Had to do collection as they charge you for delivery (even when spending £80! - what a rip off)"

"I usually don’t write reviews but on this occasion it was necessary. I bought a sofa in April and I had the pleasure of meeting Ian. He was extremely friendly and knowledgeable. He answered all my questions and put my mind at ease with some of my concerns regarding the sofa. He exceeded all expectations and would be the reason why I would return to this particular Next."

"Very easy to find and plenty of parking around, with the main car park as well as a second smaller one a bit further. There is also plenty of parking by the cinema if these lots are full. A wide array of items are available in the store ranging clothes of all sorts to shoes and to sofas. The store is very big however still very easy to get around. There is also wheelchair accessible parking and entrances on both floors. Pros: -Plenty of parking very close to the store and at the store -Large store so plenty of things to buy -Both the ground and first level have wheelchair accessible parking and entrances -There are plenty of changing rooms allowing you to try on clothes -The store is well organised so very easy to get around -There is also a Costa on site if you are feeling peckish -Very easy to find the store -All parking is free Cons: -Ideally there would be more staff members to help recomend products and help you decide what to buy -There are only a few tills, with no self checkout, meaning on a busy day you may be waiting a while to be served"