About House of Fraser
Welcome to House of Fraser - the premier department store and point of interest located in The Oracle Centre, Reading, United Kingdom. Our establishment is designed to provide you with an unparalleled shopping experience, offering a vast selection of quality merchandise and top-tier customer service.
At House of Fraser, we pride ourselves on curating an impressive collection of designer brands, ranging from fashion to beauty and everything in between. Our store features a wide array of products for men, women, and children, making it the ultimate one-stop-shop for all your needs. Whether you’re in search of the latest designer clothing or accessories, or looking for the perfect gift for a loved one, House of Fraser has everything you need.
Our knowledgeable staff members are dedicated to providing exceptional customer service, and are always available to assist you with any questions or concerns you may have. From personal shopping to styling consultations, our team is here to help you every step of the way.
In addition to our exceptional shopping experience, House of Fraser offers a range of additional services, including beauty treatments and alterations. Our beauty section is staffed by experienced professionals who can help you achieve your ideal look, while our alteration services ensure that your purchases fit perfectly before you leave our store.
We welcome you to come and visit us at House of Fraser, and experience firsthand what sets us apart from other department stores in the area. Our location at The Oracle Centre makes us a convenient destination for locals and tourists alike, and we look forward to helping you find everything you need for an unforgettable shopping experience.
Photos of House of Fraser
The Oracle Centre, Reading RG1 2AG, United Kingdom
Opening hours of House of Fraser
Monday:
09:30 - 20:00
Tuesday:
09:30 - 20:00
Wednesday:
09:30 - 20:00
Thursday:
09:30 - 20:00
Friday:
09:30 - 20:00
Saturday:
09:30 - 19:00
Sunday:
11:00 - 17:00
Reviews of House of Fraser
"I wouldn’t even give it one star as a Department store they are so bad at getting back to you via email , they don’t answer the phone . My son brought me pyjamas from Ralph Lauren and after a few washes noticed little holes . I contacted Ralph Lauren and they said they will contact House of Fraser this was back in January . I was told within 14 days someone will be in contact with me . I’ve heard nothing contacted Ralph and they said we will forward your email to them again nothing . I live 40 miles from this store . I’m hoping they can resolve this but I’m making sure my son doesn’t buy anything from there for his wife and child and himself if this is the quality of service ."
"House of Fraser has replaced Debenhams as the department store on our shopping trips. It's a bit more upmarket but not totally out of our league. The labels and the quality are excellent and although we don't always buy something, when we do it's a considered purchase."
"No returns only exchanges. Ridiculous policy which I wasn’t made aware of before my in store purchase. Rude customer service when I tried to return a dress. Make sure you’re 100% happy before you buy or go direct to the brand to purchase,"
"I will NEVER purchase from House of Fraser again! It is now basically Sports Direct, with Sports Direct's level of ethics. I bought an expensive dress two days ago. I discussed at the till that I couldnt try it on as I had my son with me. Went back to return it today as it is too big, to be told that they do NOT do refunds!!! There was no mention of this at the time of sale. Despite my arguments, I now have a substantial credit note which I have no desire to use in their stores. Total unethical cowboys! I used to love HoF but they have lost me forever as a customer and earned themselves a Trading Standards complaint too"
"House of Fraser Reading is located inside The Oracle shopping centre. It’s a stalwart store that has been there for a long time. There are a number of concessions in store that add to the overall brand and product presence. For me the main brands are: Diesel, Armani, Boss & All Saints. Recently the brands seem to have suffered a bit of product depletion meaning less choice. All Saints noticeably has much less selection. My feel is post Covid the store is attempting to rebalance. There are also way less available mens suits to choose from. That aside you can find some great products in this store and certainly during the sales you can bag some bargains. The store also offers a great fragrance selection. It’s a shame that Karen Millen is no longer here as it was my go to for buying nice gifts for lady friends (who doesn’t like Karen Millen right ladies?). It’s a small miracle HoF didn’t get wiped out by Covid and the shift in high street to online shopping. I think you will always find something in this store that you didn’t know you needed. I’d recommend a visit if you are shopping @ The Oracle."
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