Las Iguanas - Southampton 23 Harbour Parade, Southampton SO15 1QF

"Second visit and its been great atmosphere, delicious food cooked very well and tasty, plenty of space, good to have party's or just to walk for a nice cocktail, staff are good just needs to check on customers making sure that order has been taken or if anything else needed as it can get busy and you feel like you have been forgotten. Will be back to try more dishes!"

"Didn’t have a booking and chose to visit this location in Southampton at 19:30 on a Saturday evening. Was extremely busy, we queued at the entrance and then we’re greeted. The aesthetics of the restaurant were nice, including outside. We were offered as a group of 4 a table with stools or a choice of seats outside. The group chose to sit outside, it was cold but then someone put the heating on which made things nicer! Once we sat down, we studied the menu and it was well balanced, nice choice of dishes. The staff advised we order and pay at the bar, so we did this. Unfortunately, the queue to order at the bar took approx 15-20 minutes prior to ordering. Once food had been ordered, drinks were given and we took these to the table. However, the wait for food was then 55 minutes. At 45 minutes, I spoke to a member of staff to ask where it was and they explained the kitchen were behind, but that they were catching up. After 55 minutes from ordering, the food arrived. The chicken dish a member of the group wanted was out of stock so an alternative was offered. Personally, I chose the veggie chilli for £11.50. After my first bite, it was hardly warm. When the waiter returned with more dishes I kindly asked them to heat it up, they returned shortly after and it was nice and hot. The flavour was incredible, tasty and portion size of this dish was satisfying. The ingredients were fresh and the presentation was good. The fries side was slightly small for a portion costing £4.00. All of the other dishes on our table were of good taste and quality but temperature was an issue, presumably as they’d been sat after being made for a long duration. Overall mixed review for this location, and first visit to the chain. Long wait times for ordering and food, temperature of food wasn’t the best, however flavour and quality was excellent and staff despite busy, were friendly. Also, I was quite surprised as two items of cutlery were dirty (knife shown in photo) and condiments were limited. To improve, offer updates on food waiting times and also quite importantly, a check-up after we start eating as nobody came to see if our food was okay/not okay. I would strongly advise a booking for this location, as on Friday and Saturday it is extremely busy at 18:00-20:30."

"Lovely restaurant for a hen evening. We were taken to a circle booth in the back corner of the restaurant with art on the wall which made our whole experience better. We felt like we were in our own bubble, and was able to take our time to enjoy our food and play games after. Renee was our server and she was great. She took a lot of lovely pictures for us too."

"Firstly I'd like to point out a manager proactively acknowledged the service was so poor and made our main meals complimentary, it meant a lot that he did this without asking. We'd booked a table and restaurant was quiet when we arrived, but it got busier in the half hour after we arrived. Our starters and first drinks arrived in good time, but things started to go downhill- not just for us but also table around us. Terribly slow service. Drinks left waiting to be delivered to tables for a long time. Our mains took over an hour to arrive. Incredibly frustrating to watch what appeared to be deliveroo orders prioritised over in-restaurant customers. My starter (prawn) did taste good, nachos were rubbish, my main (chicken) was bland and dry. Dissapointing end to a nice day out."