Thai Basement

"Arrived for the early bird menu on Sunday. Very competitive pricing, starters were served 5 minutes after ordering and main was served within 5 minutes of our starter plates being taken away. Staff were friendly and attentive. Would have been nice during our main course for someone to ask us if everything was OK with the food or if we needed anything but apart from this everything was excellent. Would highly recommend."

"Wonderful Thai dinner last night at the Thai Basement with friends. Have been lots of times over the past 10 years and now getting round to writing a review. Between the 4 of us we had a number of different dishes and the mixed starters, we was all very happy with what we were served. The staff were lovely and friendly and the service was prompt. The dining room is rustic but for me that’s part of the charm. Also being in a cellar is not for everyone. But again this is part of the charm. Only criticism would be that the owner lady could try and smile a bit and should avoid telling the staff off I’m front of guests. Still giving this place 5 stars as the food and service is consistently good in what is a unique setting. Recommended authentic Thai restaurant."

"Lovely food and ambiance. It was my first time trying Thai food, and I thoroughly enjoyed it.. I had green curry chicken with rice, and it was so tasty, my partner got the Pad Thai, and that was so good too.. for starters we had duck spring rolls.. The portions were quite big, we didn't manage to finish everything.. Restaurant itself is located in a basement, like the name suggests, and it's such a hidden gem.. Compliments to our server too as she was really great and made the experience better. We had a good experience and will visit again as long as we stay in the area."

"On way back from Alton Towers my wife asked kids what type of kitchen they want. The answer was Thai. Quick research on Google Maps and the result was inly 1 restaurant 20 miles radius: The Basement. It was great choice! Fantastic food, clean and tidy, friendly staff, reasonable prices. And the best Thai soup I ever had! Thanks!"

"After visiting the Thor's Cave, my friend and I came across this place. We thought you can't go wrong with Thai food can you? How wrong we were! We walked in and whilst waiting to be seated, a lady was wiping the dishes and staring at us with no "Welcome, someone will be with you shortly". The decor in this place looks like it has not been revamped since the 90's. The carpets worn out and the one bathroom in dyer need of a refurbishment. We finally got seated and asked the waitress a very basic dietary question to her response "I don't know". You would think she would have double checked with the chef, but that was to inconvenient for her. I digress, for starters my friend had the battered prawns and I had the Chicken Satay (picture attached, you can see just how luxurious the table cloths are). My friend commented on how off the prawns tasted. Mine was basic, but bearable enough to eat. The mains however came and the smell was so PUNGENT. I cant explain it, the noodles were drenched in sauce and smelt really fishy and off. I commented that there may be a lot of fish sauce in it, however the manager (or owner) informed us there was no fish sauce in the dish. Am I really in a Thai restaurant who doesn't have fish sauce in their Pad Thai? Anyway we tried our first bite and it was disappointing and inedible. I have never taken my food back, but this was horrific. I paid for our inedible food and left! This really ruined our evening."