Pizza Express 2-4 Bridge Street, Maidenhead SL6 8BJ

"Ordered the same pizza on different days (La Reine with extra cheese). The first photo is of the first order...which was perfect!, and the rest of the photos are of what we recieved last night. The pizza is outstanding, when it is made correctly. I understand that with different cooks every meal might not come out the same, but consistency is important. I really would have appreciated if someone followed up with us after our complaint and at least offered to remake the pizza. Hopefully our next experience will be better."

"Once again you advertise gluten free pizza bases but don't have any. So again I sat there with no food while my family eat This is not the first time this has happened and I can only assume you put gluten free In your marketing to tick a box. No apology from the staff, the comment after me declaring my disappointment of no pizza was 'enjoy your meal'. I presume that was a sarcastic comment? Thanks for that."

"Pizza Slow. We ordered 2 pizza and dough balls at 1.45pm. We got our pizza an hour later! The place was practically empty- one big group when we came in, that was pretty much it. The waiter took our order, brought our drinks and then pretty much disappeared. Another waiter came to check on us about 20mins later to ask how we were - we think this is when they realised that our waiter had not put our order through. They finally brought our dough balls 5 minutes later, but we had to wait much longer to get our pizza. The manager did say she would take them off the bill and that they were "short staffed". But we saw 2 waiters (who at some point both went on a coffee break without even glancing at our still empty table) and 3 people in the kitchen, so we did not really understand what she meant. Our pizzas were good, but they had used the wrong base for one of them. Anyway. We had to physically get up from our table (which had not been cleared of empty plates) and walk towards the till to get our bill. They had charged us for the dough balls which were supposed to free through the app. The waiter went back to talk about it to the manager, twice. In the end they did not charge us for anything, and the waiter came back to say "you're free to go". Poor form from the manager who should have come to apologise, really. It was our second time at this branch - last time service was already slow (same waiter) despite the half-empty room. We wasted so much time there for what we thought was going to be a quick lunch, which meant we were not able to go to a couple of shops we had planned to visit in a nearby village. We will not come again."

"Always enjoy a meal here. Had the vegan pizza ( am vegetarian) was yummy. Great choice and good service."

"Everything was lovely. Starters were great. Pizzas were nice and so was the dessert. Friendly staff and good service."