Carl Wigg Auto Services 76 Stanley Street, Lowestoft NR32 2DZ

"I'd recently moved house and had no idea which garages I could turn to. My car was in need of repair and after phoning a good few garages who were too busy to help, or wouldn't pick up their phone, etc, I tried Carl Wigg. I was at desperation point by then and their lovely receptionist showed empathy to my situation and booked me in later that day. They sorted out my car very well. They do anything and everything and I am very grateful for their service. The receptionist is very happy to explain what needs doing and why, and gives great customer service. They are situated a little out of town, down a small back street, but within walking distance from my home, and I am now a loyal customer."

"First time we've used this garage.. Very helpful and well priced. Excellent all round experience. Would definitely recommend thanks."

"I had been using Carl Wiggs since I first came to the UK in 2019 and at first seemed trustworthy and I was happy with my service. Then in 2021 I took it in for a throttle body issue and was told it was too gunked up and needed to be replaced. They quoted me £700 for a new Mercedes part. So I went home and researched the issue myself. Come to find out a throttle body should almost never have to be replaced, only cleaned. So I watched some YouTube videos on how to do it, got the products and tools, removed, cleaned and reinstalled the throttle body myself. Magic! My car now runs as normal and I saved myself being ripped off for over £700 by these guys. Not only did they quote me for an unnecessary part, there was not even a Mercedes part in my car to begin with. It’s Bosch. They made a point to want to sell me the Mercedes part as “it would last longer than a generic part”… Sadly not all customers will be as savvy as me when it comes to online research but just be warned, especially if you are a woman which I am, these guys may try to rip you off. Highly disappointed in that situation, as I was recommended Carl Wiggs by a friend of theirs. I now use Moyse Motors and have been very happy so far."

"Had clutch and flywheel fitted, busy family business but fitted me in which was appreciated. Original clutch lasted 110000 miles sadly replacement didn't last 12000 miles and only one year and 2weeks just out of warranty ."

"Had a very good experience using Carl Wigg Auto Services.. i’m a classic car dealer down in Bournemouth and had an issue with a vehicle I had sold to a chap local to them.. Not only did they make my life very easy by dealing with the issue promptly they also recovered the vehicle for me.. A very good and honest service provided. April, The lady in the office is a true credit to this business. I would highly recommend them to anyone.."