The Surgery Within St Lukes Primary Care Centre
Timken Way South, Northamptonshire, United Kingdom
About The Surgery Within St Lukes Primary Care Centre
Welcome to The Surgery Within St Lukes Primary Care Centre, a leading healthcare establishment providing exceptional medical services to Northampton and the surrounding communities. Located at the St Lukes Medical Centre, Timken Way S, Northampton NN5 6FR, United Kingdom, our institution is dedicated to keeping you and your loved ones healthy, happy and always in good hands.
As a trusted health point of interest, we offer a wide range of medical services to cater to the varying needs of our patients. Our professional team of highly skilled physicians and healthcare practitioners are committed to providing quality care, using the latest industry standards and state-of-the-art equipment to ensure that our patients receive the best possible treatment.
At The Surgery Within St Lukes Primary Care Centre, we understand the importance of having a reliable healthcare provider by your side. We offer a range of services such as general check-ups, immunizations, minor surgeries, diagnostic testing, and health support programs to help you maintain your health and well-being. Our friendly staff is always ready to provide a listening ear and offer guidance to help you make informed decisions about your health.
Our institution is dedicated to upholding high standards of care, and our patients are at the center of everything we do. We are committed to providing personalized care that is tailored to the unique needs of each individual patient. Our goal is to help you live your best life by providing you with the best possible care and ensuring that you have access to the resources and support you need.
If you are looking for reliable and experienced health services, look no further than The Surgery Within St Lukes Primary Care Centre. Visit us today and experience the best healthcare in Northampton.
St Lukes Medical Centre, Timken Way S, Northampton NN5 6FR, United Kingdom
Opening hours of The Surgery Within St Lukes Primary Care Centre
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of The Surgery Within St Lukes Primary Care Centre
"Just so everyone now knows you can't even walk in and get an appointment now, you have to call at 8am or 2pm where you wait 50th in a queue and then get cut off as all appointments are allocated, then an automated voices tells you to call 111. Trying to get an appointment for out little one no luck so end up at A&E. 111 is great when used in past but not sure why they have to get the call to get to see a doctor to call us back, it's like the surgery uses 111 to screen calls. 20 plus thousand patients and not enough doctors"
"Is this the worst surgery in Northampton? Endless issues with them. No one answers the phone, no answer machine to leave a message. Ridiculous phone queues, and calls get disconnected. Almost impossible to speak to a person, let alone get an appointment!"
"When will the sugery open, it's been a year and I'm finding that all my friends sugeries have been open for months! Can only call at 8am or 2pm, as receptionist is unavaliable in between those hours for some reason. Phone queues can be long and you can be kicked off. Then you have to explain your issue to the receptionist for them to get a doctor. I had a receptionist instead of getting the doctor to ring me she was birdy in the middle and was passing my message to the doctor on the other phone. Not to mention a patience issue is completely non of the receptionists business! You used to be able to just book a doctor online, why can't we have this but to have a phone appointment? And the Livi app which I have used twice has got me two doctors who weren't even from the surgury! This surgery used to be the best. To say it's disappointing is an understatement."
"Absolutely terrible doctors, don't follow up on any monitoring as they say the would. No appointments after 09.30 even though I've been on the phone to them since 08.15 and been cut off twice. Tell me I need medication review to change my medication but phoned over 10 times and each time they say they don't have any appointments"
"Most doctors are good here, but the appointment process is stressful, if you can book one when you need it! Problem1: You can only tell them one symptom still the appointment. I had many symptoms caused by a single issue. How can they diagnose without all symptoms? Problem2: NHS doctors in general seem to be making money from prescriptions and not interested in finding the root cause. Problem3: The process of getting appointment with unfriendly reception is stressful. One doctor I saw was unkind and treated me like a time waster! Problem4: They never referred me to a specialist, even though I had private medical. My suffering was prolonged for nothing. Triage process is rubbish, I want immediate results, not having to keep going back again and again for same issue for 5 years. I gave one star because I resorted going private, easier to book online because it is almost impossible to get an appointment unless you consider it an ‘emergency’, what does this mean exactly, is pain an emergency? So for patients with Chronic conditions that flare up leading to pain, poor quality of life, anxiety, chronic fatigue etc, the process of getting an appointment or telephone call stresses you out even more! Recently I found out that my left abdominal Chronic pain turned out to be food related (honey and sweetness) after 6 years of pain and going to the doctors!! I wish I had done allergy blood tests right at the start."
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