St Luke's Primary Care Centre
Timken Way South, Northamptonshire, United Kingdom
About St Luke's Primary Care Centre
St Luke's Primary Care Centre is a reputable health establishment located in the heart of Northampton, United Kingdom. Our centre is conveniently situated at St Lukes Medical Centre, Timken Way S, making it easily accessible for residents in the area.
At St Luke's Primary Care Centre, we believe that healthcare should be accessible, affordable, and comprehensive for everyone. Our experienced team of healthcare professionals provides a wide range of medical services to help individuals and families maintain their wellbeing and overcome health challenges.
Our services include but are not limited to general consultations, immunizations, health screenings, chronic care management, and referrals to specialists where necessary. We also provide mental health support, maternal and child health services, and sexual health advice and services.
Our team is committed to providing high-quality care in a compassionate and respectful manner. We strive to create a friendly and welcoming environment where patients of all ages feel comfortable and confident in the care they receive.
In addition to our medical services, St Luke's Primary Care Centre also serves as a point of interest for the community. We host health education sessions and community events aimed at raising awareness on various health topics and fostering a healthy community.
Whether you are in need of medical care or simply want to improve your health and wellbeing, St Luke's Primary Care Centre is here to support you. Contact us today or visit us at St Lukes Medical Centre, Timken Way S, to learn more about our services and how we can help you achieve your health goals.
St Lukes Medical Centre, Timken Way S, Northampton NN5 6FR, United Kingdom
Opening hours of St Luke's Primary Care Centre
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of St Luke's Primary Care Centre
"Does anyone know if this surgery exists? Totally incompetent surgery. If you ring and try and get an appointment, it just cuts off and says " our surgery is up to capacity for appointments" I went in to the surgery to make an appointment as I was sick and tired of the phone process, spoke to a receptionist at 2.20pm, insisting she cannot make me an appointment and I must call and at 2.20pm I won't have a problem getting through. I phoned up In front of the receptionist and suprise suprise it cut off " all our receptionists are busy" she was the only receptionist, sitting in front of me, and still didn't answer the phone. Shocking, I am looking to move surgeries."
"I have been trying for make urgent appointments for several days. Your system is terrible and needs changing. You should support and help patients not ignore them. Disgraceful."
"5 weeks ago, I was ill with a chesty cold. I called the GP told them I needed antibiotics and told them my medical history. They wanted me to do a sample test (fair enough) but still no antibiotics. Last week, I called several times to try and get in at the GP. I kept getting the automated message, "reached capacity." Called today, was in the queue, they hang up. I call back, automated message! Having to miss work and pay. I had to call 111, go to A+E, sit there for 5 hours; to be told I have a chest infection and need antibiotics and possible X-ray if it doesn't settle. Something I told the GP 5 weeks ago! I completely understand the lack of staff and everyone is trying their best, but the surgery failed me this time. If you had seen me in person and treated my symptoms like I had said, then I wouldn't be feeling worse now and having to waste the hospital's time."
"Can never get an appointment!!!! Call at 8 get to 10 or lower in the que and it always cuts off. After all that time waiting. Then if you get through and the receptionist (non medical) some how can see into the phone and agree if they feel you are poorly enough it’s then the luck of the draw to if you get a good doctor or nurse. I understand NHS is understaff. But if things were picked up earlier by the GP and you could get appointments maybe the hospital wouldn’t be treating sick/dying people in hallways on chairs. This GP has put my son on the line in resuscitation at 6 weeks old. Due to lack of care and no appointments available It’s not okay."
"I am surprised with the negative reviews. I have been at this surgery for more than handful of years and most times they were able to help me straight away and were very polite. Today I have called again and I was talking to very lovely lady, who was very patient with me, very helpful and ever so kind. We are leaving Northampton soon, so I want to thank you very much for all you have done for us through out the years."
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