London Road Surgery
84-86 London Road, Bedford, United Kingdom
About London Road Surgery
London Road Surgery is a premier health institution located at the heart of Bedford, UK. The establishment is dedicated to offering superior health services to individuals residing in the area. The health centre is located at 84-86 London Rd, Bedford MK42 0NT, United Kingdom, making it conveniently accessible to anyone in need of their services.
At London Road Surgery, we understand that good health is essential for a fulfilling life. That is why we provide comprehensive health services to ensure that our clients stay in their best state of health at all times. Our team of experienced medical professionals is committed to delivering exceptional services that are tailored to meet individual client needs.
Our state-of-the-art facility is equipped with the latest medical technology and equipment that ensures that our services are of the highest quality. We offer a wide range of services, ranging from general medical check-ups, vaccinations, and health screenings, to chronic disease management.
Our experienced team of physicians and medical professionals is dedicated to providing high-quality care and attention to every patient. We approach each case with empathy, professionalism, and a commitment to the highest clinical standards. We create an environment where patients feel comfortable discussing their concerns, and we provide solutions that are tailored to their needs.
London Road Surgery is committed to delivering excellent healthcare services to the community. Our establishment is a point of interest, a place where individuals can come for medical attention and preventive care. With us, you are assured of quality, reliability, and professionalism. Contact us today and experience the best healthcare services that Bedford has to offer.
Photos of London Road Surgery
London Road Health Centre, 84-86 London Rd, Bedford MK42 0NT, United Kingdom
Opening hours of London Road Surgery
Monday:
13:30 - 18:00
Tuesday:
13:30 - 18:00
Wednesday:
13:30 - 18:00
Thursday:
13:30 - 18:00
Friday:
13:30 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of London Road Surgery
"This place is awful. There's one particular receptionist that is blunt and rude, and the overall service is shameful. You can have an appointmnet at 10am and they are already 45 minutes behind schedule. This happens every single time we come here. When you finally get an appointment, you are rushed out the door so fast, I don't know how they are so far behind when my appointment lasts 3 minutes. I was diagnosed with a foot condition that I was told I would have to live with for the rest of my life. Over the phone. My partner spent 20 minutes researching online, purchased some special shoes, problem went away in 2 weeks. You can excuse the lateness, I understand the pressures they face. You cannot excuse constant incorrect diagnosis, lack of care and attention, or learning more about a condition in a 20 minute Google search than a "qualified" doctor. There was one time where we got to see Doctor Kenwood, I think his name was, that should be the service standard. Approachable, friendly, informative. Just a shame that it's far from the norm. I don't even have a doctor. I don't think I've ever seen the same one twice."
"Please start providing Person Centred Care - stop wasting NHS money and patients time by triaging patients wrongly. A patient is not a bit of this and that and when you get it wrong, say sorry . Drs and practice nurses are great -sort admin"
"Useless, waited 3 weeks to get an appointment for my daughter, only to be cancelled, turned up to the appointment and no doctor. Just a nurse who couldn't advise or help. Told to book a blood test at reception only for reception to say book it yourself. Phone number to book blood test not working and online booking system is terrible which doesn't confirm the venue of the appointment."
"I personally cannot fault this practise. Yes, there are queues when you call etc, but which surgery doesn’t have wait times. It’s so easy for people to moan and criticise. I personally am a huge fan of the e-consult online facility. I recently made an enquiry regarding some medication and received a response to my query via e-mail within a matter of hours. This I really appreciated as I didn’t need to call and wait in a queue as I wasn’t able to anyway due to having new additions to the family (twins) recently. All the staff are polite and I’ve witnessed the reception staff have to deal with some really grumpy patients who assume that they are more important than anyone else. You have a choice of sites of your appointments (Elstow or london Road). The midwife care at Elstow I’ve recently received has been fantastic. I for one am grateful to all the reception staff, all the Drs, nurses, midwives, support staff who work in both locations. You all do a great job & I just wanted to say thank you. I like that you can also pop into London Road and post your repeat prescription in the little box on the wall, again not having to queue. All these little things certainly help!"
"Being a patient of the surgery over 15 years now and I am very happy to be their patient. Dr Kedward i and Dr Jacobs are the most professional doctors I have ever met. Yes, there is a huge waiting list and getting through trying to call surgery is very stressful and could be annoying (hence 4 starts), but the receptionists are extremely patient and really try to help as much as possible to deal with the problem. The surgery deals with our query quite quickly, referrals are done the same day, it is mainly hospital, where the delays are caused (not at the surgery). Surgery' s website would require a bit of modernity as it is really difficult to book an appointment online but I am glad I could order all our family prescription there and, within 2-3 days, all medicines are sent to our local pharmacy."
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