Higham Ferrers Surgery
Saffron Road, Higham Ferrers, Northamptonshire, United Kingdom
About Higham Ferrers Surgery
Welcome to Higham Ferrers Surgery! Our establishment is a health institution located in the heart of Higham Ferrers, a charming town in the county of Northamptonshire, England. Our team of healthcare professionals is dedicated to providing high-quality medical care to all of our patients in a friendly, efficient, and compassionate manner.
At our clinic, we offer a variety of services to cater to the needs of our diverse patient population. We offer general medical consultations, treatment for chronic conditions such as diabetes and hypertension, women's health services, immunisations, home visits, and many other health services. Our dedicated team of professionals includes doctors, nurses, and administrative staff who work together to ensure that all of our patients receive the best possible care.
Our clinic is equipped with state-of-the-art medical equipment and technology, allowing us to diagnose and treat a wide range of medical conditions. We take pride in our modern and welcoming facilities, which are designed to provide patients with a comfortable and safe environment during their visits.
At Higham Ferrers Surgery, we believe that good health is key to a happy and fulfilling life. Our mission is to promote health and wellbeing in our local community by providing accessible and comprehensive medical care. We are committed to building strong relationships with our patients and working collaboratively with other healthcare providers to ensure that our patients receive the best care possible.
We welcome new patients to our practice and encourage them to get in touch with us to schedule an appointment. Whether you're looking for general medical care or specialised treatment, our team is here to help you achieve optimal health and wellbeing. Come see us at our location on Saffron Road in Higham Ferrers, Rushden and experience the difference that a caring, professional healthcare team can make.
Saffron Rd, Higham Ferrers, Rushden NN10 8ED, United Kingdom
Opening hours of Higham Ferrers Surgery
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of Higham Ferrers Surgery
"Unfortunately you cannot give half a star but to be honest the place isn't even worth half a star. Unless you are able bodied it is impossible to get an appointment with them You have to queue up outside And if you are not fit enough to get down there you cannot get an appointment. So they are actually discriminating against the infirm. I have been trying to get to see a doctor for about 6 months now and still haven't managed. And how they got a good rating is beyond me."
"Highly not recommending! You'll have no chances to get an appointment as the reception never answer the phone at 8am which is the only the time to do the booking. If you are in a call waiting queue, the number goes down 1 per approx 25mins. Operation of this place is an absolutelly joke!!!"
"Incredible hard to get an appointment. No option of online booking or econsult (which works absolutely fine elsewhere). You will have to call at 8am and stay on the line for at least 40 min and if you are lucky enough you get throuh (staff tend to hang up when the call volum is high) you will be 'triaged' by non clinical staff without any consultation from a clinical member who will decide if you will get an appointment or not. No option of appointments other than on the day, which works fine for patients who are not required to take time of work and unfortunately not everyone is unable to take a 40 min phone call at 8am. It's a rather stressful process that doesn't help patient already under stress due to any health related issues. I would say that the surgery is not fat from patient neglect and is only adding more stress to anyone who is only after an appointment for reassurance."
"I called at 0800 when opened to get an appointment to see a Doc but after 5 mins of the call being cancelled I finally got onto the hold queue. 2.5 hours later i am still at No. 4 in the queue. After 3 hours on the phone i finally get through to a lady who advises me there are no more appointments and will have to try again tomorrow. I am unable to book in a future appointment. Do they not understand everyone works and are unable to be on the phone for 3 hours every morning? What am i supposed to do? Call 111? Thats the same problem, i called these and was informed i would get a call back later that day. Did a call come? I think you can answer that. Higham Ferrers Surgery are just like every other NHS surgery, on its knees. NHS reform."
"My husband was called last Thursday to be told the Dr wants to speak with him following blood tests and he should make an appointment ..ok so let's make an appointment NO you must ring us at 8am or come up to surgery and make an appointment WHY So today at 8 he rings to make an appointment and is still in the queue it's now 9.15. . I'm sorry this is totally unacceptable it's no wonder A&E are overwhelmed !! Who is running this surgery. It's completely broken .. I deal with Oundle and Kimbolton Surgeries they answer your call immediately. Higham ferrers i hope you are going to improve your admin skills! My partner is writing to Peter Bone today to register tjis issue ."
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