Costcutter
5 Salters Lane, Telford and Wrekin, United Kingdom
About Costcutter
Welcome to Costcutter, your friendly neighbourhood supermarket that aims to provide its customers with a one-stop-shop for all their food and grocery needs. Located in the quaint town of Newport in the United Kingdom, our establishment is easily accessible from anywhere in the region, making it a convenient point of interest for all.
As a reputed store, we take pride in offering a wide range of products, which includes fresh produce, bakery items, dairy products, confectionery, frozen foods, household essentials, and much more. Whether you're looking for a quick snack, a family dinner or need to stock up on everyday essentials, we have got you covered with a range of high-quality products at affordable prices.
Our well-stocked supermarket is managed by a team of friendly and knowledgeable staff who are always willing to assist you in finding the products that suit your needs. They are experts in providing retail solutions and always strive to ensure that our customers have a pleasant and hassle-free shopping experience.
At Costcutter, we believe in providing our customers with the best possible value for their money. That's why we offer a range of deals and discounts across our products, making it easier for our customers to save on their everyday purchases.
Whether you're a local resident or just passing through, come and experience the convenience and value that Costcutter has to offer. We look forward to welcoming you to our supermarket and serving you with the best quality products and services.
COSTCUTTER, Cost Cutter Supermarket, 5 Salters Ln, Newport TF10 7PD, United Kingdom
Opening hours of Costcutter
Monday:
07:30 - 21:00
Tuesday:
07:30 - 21:00
Wednesday:
07:30 - 21:00
Thursday:
07:30 - 21:00
Friday:
07:30 - 21:00
Saturday:
07:30 - 21:00
Sunday:
08:30 - 21:00
Reviews of Costcutter
"Always friendly, polite . A Busy little shop . Sometimes hard to park outside"
"Great choice of products at good prices"
"Dear Sir/Madam, Yesterday evening (22/09/17) around 8:30pm, I went into one of your stores Sandhars Limited, located at 5 Salters Lane, Newport, Shropshire. I am 17 & I own a small white Assistance Dog called Chloe, I was refused access to the premises in a threatening and aggressive manner. My Assistance Dog wears 2 purple lead slips printed in capitals “ASSISTANCE DOG – PLEASE DO NOT DISTRACT” & “ALERT DOG”, her harness which she was wearing at the time has ASSISTANCE DOG & DO NOT PET, it also carries her ID badge on. As I entered the premises a shop assistant informed me that because of my dog, I was not allowed access. I explained to him that she is an Assistance Dog & that it was the law. He then told me twice more that I was to either leave her outside or leave myself. I explained to him again that it is the law for my Assistance Dog to accompany me everywhere. He then proceeded to call an older man over (another member of staff) from the back of the shop who asked me to leave, I then said again that it is the law. The 2nd man then spoke to the member of staff, in a language I couldn’t understand, I believe it was to refuse me access. I was then verbally abused by this person, who I assume to be the manager of the premises, who began to shout loudly at me and tell me that I must get out of his shop. At this point I took my Assistance Dogs ID badge out of the visible holder on her harness, and placed it on the counter in front of him. A member of the public stepped into help me with my predicament and informed the staff that it was a legal right for them to allow my Assistance Dog access. It was then one of the staff told us that only Guide Dogs for the Blind were the only dogs that had access to their shops. This is incorrect and may I suggest that you educate your staff in the rights of all recipients of all types of Assistance Dogs as well as Guide Dogs. I have attached a copy of a poster that London transport uses to explain to their staff the different types of Assistance Dog and the relevant. I trust you will investigate this matter on my behalf and inform me of your decision. Yours Sincerely, Miss A Cappleman"
"Just been treated horrifically in Sandhar's shop in Newport (previously Cost Cutter) because of my assistance dog. I was shouted at by a significantly older man, which I found very threatening and intimidating. I was repeatedly told that I was not allowed her in the shop, asked to leave because of my assistance dog, which is against the law. They then refused to serve me, again against the law, even after being presented with Chloe's ID card. After a kind member of the public stepped in and backed me up they finally backed down and allowed me to purchase my 2 chocolate bars. I could have been in there under a minute but instead I was in there for around 10, and have left distressed. I do not recommend them on a customer service front. Chloe is there to help me go about my life normally, and while I am not legally obliged to tell someone in advance I am coming with my dog, I like to if I am going to be spending time somewhere. I was buying 2 chocolate bars, I did not need to tell them in advance. I do not usually make things formal, however with the way I was treated I feel I have been left with no choice. I have contacted ADI & ADUK. Refusing an assistance dog is illigal, regardless of your personal opinion on dogs, Chloe is highly trained and classed as an axillary aid, just like a wheelchair."
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