Premier Convenience Store 1a Queen's Drive, Sandbach CW11 1DA

"The door is open for business unless you have a parcel....quite why this services is offered I Don't know as they obviously don't want to do it."

"Awful staff, been there a few times to return parcels, the worst experiences I ever had."

"What a lovely warm welcome - NOT!! What a horrifying first and last experience! I am a Sandbach resident and wasn't aware of this store, until I had the misfortune of visiting this store for the very first time yesterday to return a parcel. RUDE isn't the word! It's quite clear the chap who runs this store is not happy with people visiting his store to return parcels, so my question is why do it? As I was about to enter the store with my parcel, behind someone else, he shut and locked the door before I could enter. I could quite clearly see customers in the store and wondered what on earth was going on, but then noticed the sign on the door so proceeded to wait. He then opened the door, told me his till was down and would be 5 more minutes then slammed the door again. 5 minutes later, he opened the door to let a customer out, where I mentioned I was only returning a parcel and didn't need the till, and he said " doesn't matter " and shut the door again abrupt. If I wasn't so desperate to return the parcel ( another local drop off point store's printer wasn't working) I'd of left immediately. Whilst waiting, I got speaking to another customer, who told me he is always very rude to people and like this all the time. Wow. When I entered the store, I managed to sort the label out on the machine, chipperly said hello to him and gave him my parcel, he didn't utter a word back and just threw a receipt on the counter at me, it was almost intimidating. Wow. How this guy gets regular business with these customer service skills god only knows? I'm now considering contacting my delivery company regarding my experience as this guy quite clearly doesn't want this kind of footfall in his store! Beware."

"I went in today to return an Amazon parcel. I was the only one in the shop. An Indian man was working today and was exceptionally rude to me when I asked him for help scanning my parcel. Told me not his business and to contact Amazon if I couldn't enlarge my return QR code. He was breaking up boxes and had no customers to serve. I told him he was the rudest person I had ever encountered in a shop and asked him if this was the way he spoke to all women, esp over 65! When I eventually worked out how to print off my return label he told me to stick it on myself as if even that was not his job! I told him I would report him as he shouldn't be serving customers and he told me to do as I pleased! Surely, he's not the owner! Other staff have always been helpful and patient. Anyone know the owner?"