Kettering General Hospital Rothwell Road, Kettering NN16 8UZ

"I must say the two ladies that took care of me were lovely and very supportive however… I had eye surgery here and they lost all my paperwork. They had to redo some paper work that I came in a week prior to do and then my surgery had to be postponed because they did not have my documents as I kept being sent to different hospitals within the area and they did not ask for the hospital to send the documents before my surgery."

"We had to attend A&E this weekend . Was dreading the wait period . From entering department at 9.10 am to leaving at 11.45 my husband was treated with the upmost respect from nurses to the wonderful doctor attending him . They have done more in one visit than two visits , two phone calls to out GP.. with a call when we got home to arrange a follow up appointment in 6 days time ! My husband has asbestosis on his lungs , heart disease , pacemaker , and now pneumonia .. treated with wrong antibiotics at our surgery .. told to buy cough meds if need be . After coughing for over a month we now know why . Thank goodness for a competent doctor at Kettering . Thank you so much to all of the staff working under difficult conditions short staffed with little resources."

"My mum just turned 80 and is in Twywell ward due to having brain cancer and seizures. I couldn't thank the hospital enough for taking care of her while being a patient. Sadly though for what ever reason she caught *hospital covid* and got put in a covid ward with no visiting allowed for about 10 days. She has since deteriorated at a fast speed in these10 days. The hospital were good enough to let both myself and my fiance to visit her for a couple of hours even though it was supposed to be only one person by the bedside at a time and Marie Curie are setting up a plan to have mum home for her palliative care. Thank you to all the nursing staff at KGH and other staff for taking care of out dear mother."

"This hospital is an absolute disgrace. It was unable to give my terminal mother even the most basic of care. Food was just dumped on her table and she can barely see due to Diabetes. She had a plaster removed and the nurse was asked to stop but continued. The whole of the area had the skin removed causing considerable discomfort and bleeding. She had run out of liquid one day and kept asking and asking so resorted to ringing my sister to contact the hospital. We were challenged on several occasions about visiting out of hours which had already been authorised due to mum being terminal. Hospital staff had commented on her being unhelpful and uncooperative when trying to get her to sit up. She has a replacement shoulder not designed for excessive strain or positioning. She overheard comments about their belief she could do more. In short this hospital lacks care compassion and understanding to the point someone could die unnecessarily. I have only listed a few grievances here, but it is my honest opinion that this hospital is unfit and unsafe and needs immediate measures starting from the top downwards."

"So many hard working folks working too hard and not smart. Things that should be quick take hours. There is way too much bureaucracy and not enough common sense. This hospital is not able to safely and efficiently serve the community. Saying this…. The employees are really trying hard. That’s why I gave 3 stars instead of 5. Whoever is the health secretary needs to come up with creative solutions for Kettering General and any other hospital with the same issues."