CarSupermarket.com Stoke
Lightwood Road, Stoke-on-Trent, United Kingdom
About CarSupermarket.com Stoke
Welcome to CarSupermarket.com Stoke, your one-stop-shop for all your automotive needs! We are a premier car dealer located conveniently at Lightwood Rd, Stoke-on-Trent in the United Kingdom. Our establishment is designed to provide you with the highest level of customer satisfaction and quality service.
At CarSupermarket.com Stoke, we offer an extensive inventory of pre-owned vehicles from various manufacturers, including Audi, BMW, Ford, Honda, Mercedes-Benz, Nissan, Toyota, and many more. Our dedicated team in the sales department strives to provide each customer with personalized assistance to help you find the perfect vehicle that suits your unique needs and budget.
Our state-of-the-art facility is equipped to provide you with quality service and repairs to keep your vehicle in top condition. Our skilled service technicians use only the latest diagnostic equipment and genuine parts to ensure that your car is repaired to the highest standards. We offer a range of maintenance services, including oil change, tire rotation, brake service, and engine tune-up, to name a few.
CarSupermarket.com Stoke is also a popular point of interest for car enthusiasts of all ages. We host regular events and activities for car lovers, such as car shows, food truck festivals, and test drive events. Our showroom is a great place to browse the latest models and accessories, and our knowledgeable sales team is always on hand to provide you with expert advice and detailed information.
Visit us today and experience the convenience and quality of CarSupermarket.com Stoke! Our store is open seven days a week, and our friendly staff looks forward to welcoming you.
Photos of CarSupermarket.com Stoke
Lightwood Rd, Stoke-on-Trent ST3 4JH, United Kingdom
Opening hours of CarSupermarket.com Stoke
Monday:
08:30 - 19:00
Tuesday:
08:30 - 19:00
Wednesday:
08:30 - 19:00
Thursday:
08:30 - 19:00
Friday:
08:30 - 19:00
Saturday:
08:30 - 17:30
Sunday:
10:30 - 16:30
Reviews of CarSupermarket.com Stoke
"Dealt with Dominic - great service and great car very helpful through the whole sales process picking me up from the station and being incredible helpful and informative. great company / person to deal with. Very happy and would use again l."
"Professional and courteous! It was a pleasure dealing with Ike. He was very honest and dealt with all my inquiries promptly. The car seems professionally taken care of while the packages seem advantageous if you plan to keep the car for 3+ years, which I do."
"I dealt with Ike mostly and he was so kind and understanding and helpful and considerate. We had a hiccup during the process but he sorted it for me and gave me an amazing deal and I'm so happy with my new car! Definitely going above and beyond for me. Super appreciative."
"Excellent from start to finish! Can't fault the team at all, they are all so helpful and friendly. Went in on Friday to have a look by Monday paperwork was all done and signed and we were driving away in our new car. Special thanks to Ike and Mike, who made everything so seemless and also meg who helped entertain our children whilst the final bits were sorted. All round great service."
"photos show how they presented vehicle to me on delivery. Call to hull told car delivery to stoke, stoke sales advisor called me asked if I’d like to, inspect, and collect. Travelled to stoke upon call car is ready to view, waited 40mins to be told the car isn’t ready cant collect due to needing service and parts??? Wasted two and a half hours of mine and my brothers time who was running around plus time off work to view and collect my car. Could have been told on phone call car can’t be taken. Not even an apology on the day, So, car needs to have a recall to be done at KIA and some MOT advisories done. We needed to make sure advisories will be done as part of the sale. Was told we would be called or emailed back. We weren’t, so we had to chase them to be told our contact was ill and cant access his emails so everything had to be resent to someone to handle this. all correspondence to deal with vehicle and finance was made with promises of call backs, we had to constantly chase calls all the time because no call backs or emails were sent back. Delivery is now to be arranged to place of work, the person who was arranging this has had the day off the day before and no contact had been made with to state this again, chasing them again, as they need paperwork signing, they need an address, they need a delivery time, not once was I asked this, they said we will deliver tomorrow and see me there, didn’t even ask for address. Car was driven from stoke to place of work LATE!!! left on car park. Drove car back home and 4th gear grinds, a gearbox fault (synchromesh), vehicle was driven by the service employees, it was drove to KIA for recall plus the person who delivered it 12miles, didn’t pick up the blatantly obvious gearbox fault. I now feel like they tried to hide gearbox fault in the hope I wouldn’t notice. The vehicle was delivered with paint on inside door, paint on steering wheel, heavily stained passenger seat and what looks to be plaster debris in the door speaker mesh. Disgusting. Was offered good will gesture, replacement car, apology, by branch manager, GREAT but no Now we have taken 3-4 days of chasing them yet again to get the vehicle picked up. So the good will gestures and apologies got thrown out of the window. Bad communication, very poor customer service, very underhanded in hiding the fault, We have never dealt with a more inept company then we have with carsupermarket, stoke.(cannot comment on other branches) The response to this review will probably be met with “ sorry we didn’t meet your expectations this time” or “this is not our standard” upon reading other reviews these problems seem to be a recurring problem substandard customer service, substandard vehicle that haven’t been checked properly."
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