CVS Group plc
1 Owen Road, Norfolk, United Kingdom
About CVS Group plc
Welcome to CVS Group plc, a leading veterinary care establishment located at 1 Owen Rd, Diss IP22 4ER, United Kingdom. We are proud to be a point of interest for pet owners across the country, providing exceptional care for animals of all shapes and sizes.
Our staff is made up of highly trained and experienced veterinary professionals who are dedicated to providing the best possible care for your furry family members. We offer a wide range of services, including routine check-ups and vaccinations, emergency care, surgery, and much more.
In addition to our medical services, we also provide a full range of grooming and boarding services for pets. Our state-of-the-art facilities are equipped with the latest technology and equipment, ensuring that your pet receives the highest level of care.
At CVS Group plc, we believe that every pet deserves the best care possible, and we are committed to providing that care to each and every animal that comes through our doors. We understand that your pet is a cherished member of your family, and we will work with you to provide a personalized care plan that meets their individual needs.
So why choose CVS Group plc for your pet's veterinary care? With our exceptional staff, cutting-edge facilities, and unwavering commitment to quality care, you can trust us to provide the best possible care for your furry family member. Contact us today to schedule an appointment and see why we are the premier veterinary care establishment in the United Kingdom.
Photos of CVS Group plc
1 Owen Rd, Diss IP22 4ER, United Kingdom
Opening hours of CVS Group plc
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of CVS Group plc
"extremely greedy profit driven company. They pay their hard working staff in practice terrible wages whilst this lot in head office get bucket loads for sitting on a chair. Whilst the vets and nurses are working so hard they're running themselves down and getting signed off with mental health issues. High staff turnover at many practices due to this terrible corporate attitude. Sadly it's not about the animals for CVS. Also many practices made up of bullies which HR do not give a toss about as long as the practice is making ££££££. If you are a narcisstic vet with certificates coming out your ears I'm sure you'll fit in great at CVS. #thisiscvs #thisisfancymarketing"
"I worked in a CVS vets as a receptionist for 5 months, to start with the job seemed all great and was exactly what I was looking for as I thought I would be able to progress to then wanting to study as a RVN. The other receptionists I worked with were really friendly and helped me when ever I was stuck. HOWEVER. There is NO training, I mean I was told I would have someone with me for two weeks to help me get the hang of the role, but I was completely chucked in the deep end by having to answer the phones on my first day with NO previous receptionist experience. I was extremely stressed out in my first few months and got very anxious about even wanting to go into work... It gets very stressful when the busy times hit and I found that really hard. The role would have been perfect for me IF there was a full training programme and also if I was in a less busy practice. (We were the 24/7 emergency hospital as well as general vet appointments.) Office staff were lovely but management wasn't that nice to you if you did one slight thing wrong. It made some work days unbearable."
"THEY OWN AIRE VETS CENTRE IN LEEDS: Terrible surgery. Will be taking to the small claims court, leaving reviews on every possible platform and reporting to the Royal College of Veterinary Surgeons. They operated on my cat, gave me the wrong information when i picked her up which meant she nearly died after an infection built up over 5 years!!! The new vet I went to has identified contradictions in their medical notes. They "performed" a routine spay and left an ovary in there (which I wasnt told!) resulting in infection and the cat having pyometra in the end. STAY WELL AWAY!!!!!!"
"Since this company took over the vet I had used for many years, firstly it was Ryan and alder, then Albavet and although still named Albavet is has now been taken over by CVS. I use the Dunfermline branch and since they took over every single vet has left and subsequent vets have stayed a short time them moved on due to the horrendous working conditions and pressure of work. As far as I know this practice has only 2 vets at the moment, coincidentally both Spanish., My cat was euthanized without me having understood a telephone call from a Spanish speaking vet. I do not for one minute doubt that she did all of the correct things medically but we were at cross purposes on the phone due to language difficulties. I thought I was being asked permission for an operation to be performed when I was actually being asked about his cremation!! I would steer clear of any vet that has been bought out by these two businessmen, CVS who are all about making money and have no concern about their staff and the animals they are treating."
"Incredibly Bad Service - They let us suffer for three days. When our pet cat escaped we thought he’d come back like he always did before. But when he didn’t, we searched for him for hours and hours - during the day, and in the middle of the night, calling his name, going everywhere we thought he might have gone… The next day we searched all over online, registering him on every lost pet website we could find. On the third day we again searched all over the local area. We walked and drove for miles. No sign of him. It was torture. But finally on day four, and only through the initiative of some friends of ours who took it upon themselves to call every veterinary clinic in Chichester, that we finally found out our poor kitty had been hit by a car and brought to a Pet Doctors Veterinary Clinic, where we were told he died of his injuries. This happened on the on the very first day he went missing! Heartbreaking. We had purchased him in Holland. He was chipped and had a name collar with our phone number engraved on it. But we work for a Dutch company, so our mobile phone is a Dutch number. When I asked why they didn’t contact us, their answer was a glib “Yeah, foreign number.” An email to them, and their corporate overlords CVS Ltd, asking why we were never contacted, finally garnered a response from their public relations lackey, which was basically “So sorry but every effort was made.” Strange that only they could not reach us on our mobile phone on which we receive phone calls every single day. Strange that only they could not send us an email to an address on which we receive emails every single day. Strange that they did not list him on any lost pet sites online. No, they did the absolute minimum they could do, and they let us waste our time looking for him, suffering, wondering what had happened to our lost family member. This company represents the worst of the corporate takeover of an industry that used to be run by people who cared, about animals - and people! My lowest recommendation."
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