John Lewis & Partners Marlborough Gate, Milton Keynes MK9 3EP

"Absolutely shocked by the service received in John Lewis Milton Keynes - staff prefer to stand at chat at the ground floor tills rather than serve customers. I mentioned at the till that I wasn’t impressed by the staff standing having a personal conversation whilst customers are willing to wait and the member of staff serving me said nothing. The member of staff in question did not have a name badge on and when I asked what her name is she wouldn’t tell me - after challenging her she told me her name was Ellie. Apparently the manager was too busy to come over and speak to me. I’ll stick with Amazon next time, it’s cheaper and their customer service is better."

"We regularly go to this John lewis its a well stocked store with helpful staff. Had an ossie with a £700 coffee machine bought 4 months ago, went in easy swap for a brand new machine. Thanks for being helpful!"

"An excellent sized store. Several entrances on different sides available. Escalators in the middle of the store explaining what's where. Lift available too. Restaurant on the 2nd floor with toilets available to use. If you need something from John Lewis this is the place to come.... it has a large electrical section, including lots of large tvs, enough to keep your man occupied whilst you look around the store.. Ladies downstairs, from bags, shoes to make up and perfume.. Men's section available, children's, garden, and a rug area. Large appliances. Also an area for home furniture where you can actually see it and choose what you like.. I cannot fault this store at all and purposefully travel just to come here."

"One of the largest and well-laid out John Lewis stores I have been to. Everything was very organised and the service is delightful as ever, even with the added pressures for the Partners. Would happily return and part with more of my money! The shop also featured a 300 seat newly refurbished Place To Eat, a table service Espresso Bar and a Beauty Retreat."

"Thank you to the staff in the furniture department who were so helpful in getting my wardrobe order eventually delivered. You can’t beat John lewis for helpful knowledgable staff. They also have lots of unusual ideas for Christmas this year. From flying pink turtles to green owls and luxurious looking peasants to Dec your halls and table."