Flip Out Rushden Lakes Northampton Road, Rushden NN10 6FH

"My daughter had an amazing birthday party here, the venue is amazing, it's really eye catching and allot of fun, but the staff were not great communicators, we were allowed into the VIP room early as it was not booked but were not clearly informed that this would mean are allotted time would remain the same, meaning we were with the parents children until the agreed pick up time and ushered out of the party room gently. That being said the kids had a great time, another mature member of staff was quick to see if one child required medical treatment and completed an accident form and was keen to ensure the parent of said child was made aware of this, safety protocols were clearly being adhered to, would definitely take the kids there again"

"Edit following response from flipout: it would have made a world of difference if reception had explained timings so I could make sure the kids got more out of it. I'd been thinking about booking a child's party here but after today's experience will steer clear. Enormous queues on arrival so we missed 15 minutes of the party before being seen. Then told waivers need signing - fair enough - but that I need to go to the back of the queue when this was done. Queue to sign waivers. Rejoin queue for reception with 2 frustrated kids in tow. Finally got in - as mentioned by others it was roasting hot. The kids were swimming in sweat within a couple of minutes. Directed to a party room which wasn't ready. Ended up dumping belongings in the bar area and hoping for the best. Kids bounced for about 15 minutes, came off for a drink and then were kicked off because the time for our party to bounce had expired. We spent longer trying to get in than the kids actually got to join in with party. When the party room was eventually ready it was fine. Small and hot but clean and the kids all enjoyed the food. The toilets were disgusting, had to dodge the puddle of urine on the floor each time we went. The majority of the staff looked like they wanted to be anywhere else apart from one of the receptionists who seemed to be carrying the morale. The staff were on hand with ice packs as required , several kids were knocked over and others had headaches from the heat. In November."

"Kids loved it, lots for them to do including slides and obstacle course. Restaurant round the back as well which is handy for the adults while the kids are bouncing! Staff are around inside the trampoline area as well keeping an eye on the kids which is good. As with so many kids activities lately, it is very expensive, so it won't be something we will repeating for some time unfortunately."

"Great facility for a wide age range. Only thing I didn’t like was not being able to see the children when they were bouncing. All the children loved it and we’ll definitely visit again. Loved the terrace to relax on while the children were happily entertained."