TK Maxx,

36-37 North Street, Brighton and Hove, Brighton BN1 1EB, United Kingdom

"I am a regular customer here. Stocks at times are great at times nothing interesting on the shelves. What is awful in this branch is the attitude of immature staff. One day, while shopping, a group of staff was badmouthing their manager after she corrected a staff about what she had done. She called the manager just to seek advice how to refund with a card, an item given as a present and was told off. Yesterday as I was looking at the purses in front of the shop, I overheard 2 blokes complaining and cursing about their shift. Saying a lot of curses out loud oblivious of the customers around. While queueing, I witnessed an Asian lady complaining about the racist long-haired blond in the jewellery section and overhearing conversation with manager, she treated her differently than the previous customer. Staff spoke elaborately to customer before her about packaging of item she purchased and then to the complaining customer, upon payment, just gave her the bracelet she bought wrapped in tissue. No packaging or whatsoever. Disgusting how she was treated differently. Manager left and came back and said in cctv she was given a box. Omg the customer was treated now like she was making it up! So insulting! She was furious and insisted no boxes was ever given to her. Manager left and came back and apologised and offered refund. Now I thought, this lady complaining about poor customer service was even thought of lying to get full refund of what she bought!!! Unbelieveable! I will be so furious also! And even saw customer being stared at by the long haired dumb with arms folded while customer was talking to her manager. This dumb blond thought she is pretty outside but with the manner she treated the customer and how she reacted when she was being complained, when she actually is at fault, is appalling. Your beautiful face doesn't cover up your stinky personality. And if as early as now your attitude at work, is like that, you'll go nowhere. Your make up cannot cover up the true ugliness inside you! Won't be coming back at all after these experiences here. Unbelieveable customer service here. Oh and the purse I purchased, didn't realize had scratches on the bottom! Poor quality products on display and poor customer service!!!"

"A branded store in the heart of the city, with all brands at cheaper prices for all age groups. Loved the variety and heavy discounts too. What more the prices are reasonable. Variety of accessories for the ladies from bags, body care, jewelry and more. Good options for kids too."

"Lovely store lots of options Fabulous clothes I bought a nice Timberland classic trousers for £29 Lots of shoes, home design Located in the middle of town near the lanes Open 7 days a week Monday to Saturday 9am-8pm and Sunday 11am-5pm"