McCabes Pharmacy Citywest

"Phone notification system to collect prescription does not work at all, always is long awaiting time to get prescription, it might takes even over a day and still need to come over or if you are lucky call if you can collect medicine. Never can find your prescription. Honestly I am so disappointed to buy anything over there, it is the closes pharmacy but most time I rather to drive further to get medicine, as I know somewhere else can get it without all this hustle.."

"I had a few problems with them. They try, but I don't think it's enough. They didn't inform me that my regular prescription had expired, but they gave me 10 days of meds while I was getting a new prescription. Last year, they didn't have a supply of the medicine that I have to take every day otherwise I can't function as normal for over 2 weeks, they finally printed out the prescription they had from the doctor and I went to another pharmacy. Another situation, I get a message that there are medications to collect, then I check my bag and 1 or 2 medications are missing. Unfortunately, there are a lot of such situations during the year, more or less stumble."

"Super bad service. Its the fourth time I made My GP send online prescription here and if I call on phone, no one picks up. You should go there and wait 40 mins or so to get it. Absolutely no point in sending a prescription here. This time I was particularly annoyed as I tried ringing them for 20 mins and went there only to know they wouldn't dispense the medicine until next day morning, because they are closing in 20 mins ! Will never use them again. My girl is really sick and have to wait a night until have the medicine. What a stupid way of dealing with customers ! Fairly reflected in the reviews. I should have checked."

"I am done with his Pharmacy in Citwesty shopping centre. Prescriptions are never read based on their timelines the Pharmacy gives and when one calls in hours after the time is due staff have on 2 occasions been rude and abrupt telling me to wait until they call me. On Friday I went in looking for cough medicine and staff behind counter tells me "go there". I end up struggling to figure out what I needed and a friend of another staff member walks in and says she jus got botox. Her mother prefers to go to therapie Clinic for her botox. All the while the shop assistant leaves me searching for the correct cough mixture and out of frustration I left and found what I needed somewhere else."

"I can’t say enough kind words about the lovely staff and pharmacists at McCabes Citywest, always understanding and kind. They really go above and beyond, this is how a pharmacy should run, kind and knowledgeable staff, understanding pharmacists that always treat you with dignity and care. Thanks for everything. Joe"