Asda Bridgend Superstore

"If I could give 0 Stars I would. From the moment we walked in it was a shambles. Not enough highchairs, no knives and forks available, the food was appalling for the price £6.50 for what you can see In the picture. As you can see the chips have been sat there for a while and the pie was microwaved. Now I'm not expecting a five star meal but an actual meal would have been great. By adding a few more chips and some peas would have been good. The tables were full of food and mess and not cleaned up. It was just appalling. Need more staff."

"Took my son into store today to spend his Christmas money. He wanted to purchase a playstation remote and some grips to go with it..I took him to the tills and I used a till a few places down from him, to then notice 2 asda employees refusing the sale. When I proceded to ask why it was refused the boy walked off not even acknowledging me.. when I managed to get an employees attention he told me he needed to be 16 to purchase a remote control!! I asked for the manager which soon become clear you can only speak with the obnoxious security guard who pointed out if I was to try and purchase the remote I would also be refused."

"7 November 2022 Last week 1 in 35 people in Wales were estimated to have Covid. I was very disappointed to see that there was no sanitiser or towels for hands or trolleys available at the entrance to the store - though I found a couple of empty sanitiser bottles elsewhere. After I had paid I was sat waiting and I saw on my receipt that Richard Jenkins the manager had thoughtfully left his phone number at the top so I thought I would tell him my thoughts on his lack of care for his customers health. I dialled the number and tried all the options. A couple of times there was no answer and on a couple more I got a recording asking me to go to a website, just before I was cut off with a curt Goodbye. I looked at the 6 people queuing to speak to the besieged assistant on the customer service counter assistant and didn't have the heart or the energy to queue to ask her if I could see Mr Jenkins so here's a message for him. Pull your finger out Mate - you are a disgrace!"

"Just a quick note. Used to be 3 hours parking. Not anymore. I've just had a £70.00 parking fine for 2.5 hrs. Costly mistake. Be aware. After receiving a reply from Asda I did take my bank statements in and because I had only spent £48.00 they said there was nothing they would do. Sorry. So, just for everyone to be aware, the parking is for 2 hrs."

"This store is nothing but shambolic now since it had the refit!!! No chance of finding items quickly as they are all over the place, walked down 3 aisles looking for tomatoes, nowhere near the salad items gave up in the end, and as for the on lineshoppers, well they like to congregate in the middle of the aisles and chat away to each other blocking the way and stopping you getting items off the shelves. Whoever thought this store layout was good needs sacking."