Tesco Express 36 Midland Road, Bedford MK40 1PS

"Quick in and out, other sites near by"

"I was served by a worker called Ruth. She had such nasty attitude about her. She rolled her eyes at me when I asked her very politely to check if there were any 'Spork' left for the chilled Pasta. She was wearing a headset, yet still decided not to ask anyone. Ruth seemed very lazy and did not seem to be at work. Very poor customer service!"

"Plans to close tesco express at midland road town centre, Bedford has not been quick enough. I can't understand with such an appalling service would keep tesco at gain when there are better service in nearby corner shops. Some staff are rude with replies and have no sense of customer service. It is obvious they show better service to customers they can relate to. It makes some customers feel uneasy shopping in there including myself. I have even seen customers placing their baskets down and leaving the shop. Something needs to be done. I have always loved shopping at tesco but that preference is fast changing. Most recent experience!"

"Went in today, there were 0 staff on the tills. I was forced to use the temperamental self service checkout which crashed again. I gave up, left my shopping and walked out. Tried a second time to buy some food. They treat anyone with a physical disability very poorly. The security staff act like dictators if you ask for assistance to buy your food. I have a visual disability and cannot use the self service check out tills. If you cue up in the line for elderly people to buy your food, the security staff will verbally attack and ridicule you for trying. I bought some ham only to discover it was out of date when I got home. Many of the fridge doors are just left open. There are items left all around on the floor which create hazards for anyone with a disability. In a nutshell this is the worst food store that I have ever visited in my lifetime."

"I Went into Tesco to purchase some lettuce for work, then I was stopped by the security guard. The security guard asked me to open my bag, and show my receipt. I felt appalled and annoyed ,that I was told to show my receipt, and the contents of my bag. Why did the security guard feel the need to search me? All I was doing was, buying one bag of lettuce for work. Before purchasing the lettuce, I asked an employee where the lettuce was and he showed me. That employee came up to the security guard, and said this person is alright, when he was searching my bag. I will not be purchasing any items from this shop, until I get an apology. I would like an apology from the security guard as well as the shop manager."