Cheshire Dental Centre 146 Bedford Street, Cheshire, Crewe CW2 6JG

"The practice cancelled my NHS appointment in May2020 by text message (a half written one) because of covid government advice. On the half written text they sent me it said they would contact me to arrange a new appt. Almost 2 years later in June 2022 (they said they contacted me before that but I have not received and email or text or phone call from them) they contact me by phone to arrange an appt, so I did upon agreeing with the person that made the appointment with me there would be no charge for my filling as I had previously already paid the NHS band 2 payment. I get there and I’m told they want me to start all my treatments from scratch NHS Band 1.I said no, I’ve already paid a Band 2 as I was meant to be having a crown next. I didn’t have any treatment as they had to speak to Emma C who is the the manager there. Then I decided to put my complaint on an email in writing awaiting a response. The response from Emma C was that now all of a sudden I’ve been thrown off the NHS list and would have to go private. Livid isn’t the word! That’s a very shoddy way to run a business. If I could give 0 stars I would and I’ve never left a bad review in my life."

"Usually very fast in getting me appointments, no waiting weeks on end for them to see me. Always been so helpful with any problems I’ve had and fixed the issues right away. Bijan is always great! Thank you."

"Excellent service and dentists who listen to what treatments they offer to get you the ultimate smile makeover. The dentist went through several options and also how much it would cost. Finally I'm going to get the smile I've always wanted and I can spread the cost, what a result. I would definitely recommend"

"I was happy initially with the treatment up until I asked for the brace to be removed. Upon exit I was told at the reception desk that I would have to pay £350 for a retainer. After being presented with the card reader I explained that I couldn’t make the payment at that time. I was then told that they couldn’t book me an appointment to have the brace removed if I didn’t purchase the retainer. Eventually they did agree to remove the brace after I followed up with a phone call"

"I recently visited Cheshire Dental Centre and Emma, Steph and the team there took incredible care of me. They made me feel very welcome and very much like i belonged there. Their care of attention to detail and their high standards really shine throughout the practice."