Pets at Home Rustington

"Big pet shop - it sells pretty well all I need for dogs and cats. Dog grooming is very good - our dog always liked going there."

"I think PAH Rustington have the nicest staff, they’re always so friendly and helpful. Even when they’re extremely busy they have a little chat while they’re serving you, and if you can’t find something they’ll take you to where it is. The vets are fabulous. I’ve been to a lot of vets over the years, and I can highly recommend Jose and Jose (confusingly, there are two, luckily both are excellent). They’ve always been extremely helpful in some very difficult situations. They also understand that many people don’t have a lot of money these days, and that with multiple animals it may not be possible to insure them all, and will tell you what’s really essential and what is an ideal case scenario, so you can budget accordingly. I find this very kind and helpful, when your pet is sick of course you want to give them the world, but it’s not always possible. I also put money into my account whenever I can, I have too little money to save, I always dip into it - so this is a brilliant solution for me. The girls on the reception at the vets are so lovely and kind too, as are the vet nurses, I can’t fault any of them. Julie is the only one who can cut the claws on my crazy Bambi, she sings to her and does a brilliant job! I highly recommend these vets, having experienced others in the area I think they’re the best. The shop itself is well stocked and competitive in pricing. I used to use the groom room before my old dog died (which was handled by the vets here with great sensitivity and empathy) and that was also brilliant."

"I think I've found a New Therapy Centre that's just fantastic, it's called Pets at Home 'Rustlington' where really nice members of the public bring along with them their own personal Therapy aids. There was the cutest young walking rug and a very friendly young black Labrador. I was there to get what would be needed for a new kitten who's arriving from France on the 6th Feb. I needed everything thing from food bowls to a litter tray a big shop needing a lot of stuff and I was expecting a big bill but the lad on the till looked at all the kittens new bits on the trolley and he suggested that I might like to join their loyalty program before he put the shopping through the till. A few minutes later the App's on my phone and I saved £12.25 with the 10% discount and the Therapy session in the store was a free bonus."

"Really good vets. Not over priced compared to others. Take their time and listen. Overall, good customer service. Top marks"

"We have used the Rustington branch for our various cats needs for years. Sadly on Monday it was time for our oldest, Charlie Bear, to pass away. The vets and staff were wonderful, highly professional and helped us through this horrible time. A hand written sympathy card was received a couple of days later from the staff. I can't tell you how much this meant to us. xxx"