About Capabilitea
Capabilitea is a charming and inviting cafe located in the bustling city of Stoke-on-Trent, United Kingdom. The establishment is widely renowned for its exceptional food, impressive menu and the unmatched quality of tea it serves. Situated right at the heart of the city, Capabilitea is a perfect place for people of all ages, genders, and interests to enjoy a relaxing and delicious experience.
From the moment you step into Capabilitea, you'll be impressed by its warm and welcoming atmosphere. Whether you're there to work on your laptop or catch up with friends over a cup of tea, you'll find plenty of comfortable seating options available to you. This cafe boasts a relaxed and cosy ambiance with soft lighting illuminating the interior, adding to the overall feel of tranquillity.
The establishment prides itself on using only the freshest ingredients sourced from local farms to prepare its food. The menu is brimming with tasty and healthy options for breakfast, lunch, and dinner. Capabilitea's skilled chefs ensure that each dish is cooked to perfection, and the presentation is impressive.
When it comes to tea, Capabilitea is in a class of its own. The cafe carries a vast selection of teas from Britain and around the world, each with its unique flavor and aroma. Whether you prefer green tea, black tea, or herbal infusions, you're sure to find a cup that hits the spot. The cafe also serves premium coffee for those who need a caffeine boost.
Capabilitea is more than just a cafe, it's a point of interest in the Stoke-on-Trent community. With its warm and welcoming atmosphere, delectable food, and unique tea offerings, it's a destination that you'll keep returning to. This cafe is undoubtedly worth visiting, whether you're a local or just passing through the area.
Photos of Capabilitea
Stoke-on-Trent ST4 8NF, United Kingdom
Opening hours of Capabilitea
Monday:
10:00 - 17:00
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
10:00 - 17:00
Sunday:
10:00 - 17:00
Reviews of Capabilitea
"We love Capabilitea and always visit when we come to Trentham. They have a great range of hot drinks and cakes for all dietary requirements. We had a beautiful dairy and gluten free lemon and raspberry cake which is usually very hard to come by."
"A seriously awful incident. Having been to this cafe before and enjoyed it, today we decided to go again. We queued and order our drinks and were told they would be bought to us shortly. We were going to sit on a sofa, but one of our party, who is over 70, found this too low so we moved tables. Half an hour passes by and our 2 teas and a coffee was still nowhere to be seen so one of my family members when to ask to unsure we hadn’t been forgotten. When they arrived, they were slammed on the table and served with an eye roll as we had moved tables. You’d think the manager that had served us would’ve been more understanding but sadly we were met with severe attitude. When one of my party mention they wait, the manager got very angry very quickly and began ranting at her. I stepped in, seeing it was upsetting her and the manager raised her hand at me in my face and began arguing. I have never felt so intimidated and mortified in my life, it really was a horrible experience. After drinking my cold coffee, I approached the desk to ask for a complaints email, shaking at this point as the manager had made us feel very targeted and embarrassed. I explained that I was not happy with how she had spoken to a family member in her 70s and she said it was because she’d asked where the drinks were! I was absolutely gobsmacked that a person who should be managing and ensuring good customer service had made us feel this way. She again shouted at me in front of others and sarcastically wishes me a merry Christmas. I have never in my life been spoken to in such a way and some serious customer service training needs to be had. I sat back down and other customers were also saying how rude, abrupt and miserable this manager was and should have been more understanding. Others were also complaining about the wait time and it was just a mess. I feel very sad as I always look forward to visiting but it has really shaken my family member. Being kind and not knowing what people are going through is vital, not shouting, raising hands and rolling eyes at paying customers who simply want a drink."
"Quaint and charmingly decorated tea room. Coffee and tea were good, though my little brother wasn’t the biggest fan of his milkshake: whipped cream and syrup were already dripping from the glass and he found the taste sickly sweet. Lovely staff"
"Beautifully quaint tea room, desserts were delicious, no problems when asking for a soya milk hot chocolate for my son - and most importantly - decent sized teapots!"
"Tasty pot of tea. Traditional tea room. Friendly service. Nice relaxing atmosphere for a chat, cuppa ‘me Duck’"
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