Swan Leisure

"It's completely understandable why they can't accept cancelling the contract now. I made a mistake by closing it without seeing the space. I love swimming and was excited about the pool, but it's always full of children and is a good place for families with kids. The gym doesn't have basic equipment, and there are several broken machines. My personal trainer had to adapt my workouts because I didn't have access to some devices. I've been trying to schedule the famous 'induction' for 10 days now, and the girl keeps apologizing every 4 days for the delay and asking me AGAIN when I'm available. I just wish I could cancel my contract."

"Too small gym but has swimmingly lesson for adults. Generel good trainer shows you the equipment and made me confident to it on my own . Use the lifting machine on my own . It’s good gym just small."

"It's a small gym, but the pool is great for leisure swimming and bringing kids to play. However, I'm giving only 2 stars because it is absolutely atrocious that no one ever answers the phone. I have called at different times of the day, I've tried calling more than one time in a row, I've called on different days. No one has ever answered. Why have a phone at all if you're just going to ignore it? So incredibly lazy. I went in-person to sign up for a course, and complained that no one answers the phones, and they told me they're "too busy to answer" in the early mornings, but after 10am they should be free to answer. But that morning, I had tried 4 times between 10 and 11am and no one answered. If they don't want to be bothered with answering the phone, they shouldn't have their number on their website. I've been a member of multiple other gyms over the course of my life and have never experienced this before."

"EDIT after owners comment and after the 'refurbish': Basic gym with a sometimes 25m swimming pool. The gym has a set of everything, but for instance just 1 set of weights of each size, so if someone is using them, then you have to wait. Also, space is extremely tight and machines are too old. They """refurbished""" 2 weeks ago, which means that they added 10 new treadmill machines and 2 bicycles. Terrible job. Now there is less space for weights and the 2 bicycles have the electric sockets on the floor, beside them, so it won't be long until some sweating goes in. Still not enough mirrors, old and ripped machines... Check the photos to see it by yourself. They have around 4 hours per day of 25 metres (over the weekends is less hours) pool and the rest of the time is basically for kids and leisure. There is a wall that elevates and then it divides the pool in 2. The facilities are basic and they don't provide shampoo, towels or anything. Do not expect any of that. The sauna is good enough."