ExoticDirect
4 Bridge Road, West Sussex, United Kingdom
About ExoticDirect
Welcome to ExoticDirect, an institution dedicated to providing pet owners with comprehensive insurance coverage for their exotic animals. Located at Business Park, 4 Bridge Rd, Haywards Heath RH16 1TX, United Kingdom, ExoticDirect is a premier choice for pet insurance for those looking to protect their unique and exotic pets.
At ExoticDirect, we understand that pets are a crucial part of many people's lives, and we are committed to helping you provide your animal companions with the best care possible. Whether you own a reptile, a parrot, a tortoise, or another exotic animal, we offer a range of insurance policies to suit your pet's unique needs.
Our policies cover a variety of medical expenses, including veterinary fees, diagnostic tests, and medication costs. We also provide loss of animal coverage in the event of an accidental death or theft, as well as public liability protection to cover any damages or injuries your pet may cause to others.
Our experienced team of insurance professionals is always on hand to help you navigate your policy and ensure that you get the coverage you need. We pride ourselves on offering excellent customer service, and we are pleased to be one of the few pet insurance providers in the UK that specializes in exotic pets.
If you own an exotic pet, protect your furry friend with ExoticDirect. Visit us today and discover why we are the insurance provider of choice for exotic pet owners throughout the UK.
Photos of ExoticDirect
Business Park, 4 Bridge Rd, Haywards Heath RH16 1TX, United Kingdom
Opening hours of ExoticDirect
Monday:
09:00 - 17:15
Tuesday:
09:00 - 17:15
Wednesday:
09:00 - 17:15
Thursday:
09:00 - 17:15
Friday:
09:00 - 17:15
Saturday:
Day off
Sunday:
Day off
Reviews of ExoticDirect
"I use this company for all my reptile insurance needs customer service is FIRST CLASS @redtailedboaandfriends"
"After the death of my beautiful 2yr old Galah, I cannot praise Exotic direct enough. They have processed the claim for the loss of Smokey in less than a fortnight. If I have had any questions, they have been sympathetic and extremely responsive. I can't thank them enough and would highly recommend them . Thank you Exotic Direct."
"Fast claim processing and quick refunds When I adopted a Czech wolfdog 11 years ago, Exotic Direct were the only company that would agree to insure her. And I have never regretted that forced option. They have processed all my claims within 2-3 days of receiving completed forms from my vet. Refunds follow quickly within 4-5 days. Not once have they questioned or rejected my claims. I have also always been able to speak with someone on the phone - although hardly ever needed to since the claim process is so efficient. I trust them and highly recommend them. Completely baffled by the negative reviews."
"Very friendly and helpful team. All claims are dealt with sensitively and quickly. Would recommend to a friend."
"Claim process took over two months! After contacting customer service twice I’ve received reply that they will not pay for my claim. They are good just to take your money, don’t care about your pet. Avoid this company!"
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