Bilstein Suspension Store

"Arrived in about two days from Germany. Tracking number actually arrived days after delivery, it was so quick. Called before to check whether the shocks were in stock and they confirmed in seconds, all round a very easy transaction, and cheapest price I could find anywhere. These ship direct from Bilsteins factory in Germany."

"Ordered some front bilstein shocks that they unfortunately didn't have stock of one them, but had brilliant service and quick replys and sorted me out with a good deal and some better shocks, brilliant customer service will definitely use them again"

"Couldn’t have been an easier transaction /customer experience , sadly items were incorrect due to a manf. Change over . Adam tried his hardest to source an alternative but sadly couldn’t, swiftly arranged collection and a refund . To Summarise Great customer journey Expectations set and matched Thanks again"

"Rang up to Order my Bilstein B14 rear coil over springs (replacement), on the 23rd March. Took the payment saying they had them in stock and would be sending them the next day , I had to call back two days later as they didn't arrive the company then told me they haven't got them in stock. I got all the evidence via a recording of the phone call. and I'm waiting for my reimbursement from them. If not then I will be informing trading standards as this is a classic example of trade by false advertisement. My very strong advise for other customers is tread with caution as this company is very unorganised and dodgy."

"WARNING WARNING- I'm changing my shocks,rotors and pads, so l ordered the shocks in plenty of time to keep my labour charge to a minimum. Not only did these idiots put the wrong delivery address down and the goods were returned to Germany, they also refused to reorder another set for next day delivery and now l have to take my car back to the garage and get charged twice for labour."