Specsavers Opticians - East Dereham
31 Market Place, Norfolk, United Kingdom
About Specsavers Opticians - East Dereham
Specsavers Opticians - East Dereham is a highly respected and reputable healthcare facility that specializes in providing top-quality eye care services to individuals of all ages. Located in the heart of Dereham, United Kingdom, this institution has been serving the local community for many years, and has developed a strong reputation for delivering excellent medical and retail services to all its clients.
As a professional doctor-based establishment, Specsavers Opticians boasts a team of highly trained and experienced optometrists who are passionate about delivering exceptional patient care. They provide a wide range of services, including comprehensive eye exams, contact lens fittings, visual field tests, color vision tests, diabetic eye screenings, and many other services. All these services are designed to help identify vision problems and ensure the best possible outcome for each patient.
As a health point of interest, Specsavers Opticians - East Dereham is equipped with state-of-the-art technology that enables its doctors to deliver the highest quality care to all patients. This includes digital retinal photography, OCT scanning, and other advanced diagnostic tools. This ensures that clients can have the assurance that they are getting the best possible care while being treated at this facility.
In addition to its medical services, Specsavers Opticians - East Dereham also operates as a premium optical store where patients can purchase high-quality eyewear and accessories. They have a comprehensive range of frames, lenses, sunglasses, and other optical products that cater to an extensive range of styles, tastes, and budgets.
Overall, Specsavers Opticians - East Dereham is a perfect choice for anyone seeking top-quality eye care services. Its commitment to excellence and customer satisfaction makes it a standout institution in the United Kingdom, and it is highly recommended to anyone in need of exceptional optical care services.
Photos of Specsavers Opticians - East Dereham
31 Market Pl, Dereham NR19 2AP, United Kingdom
Opening hours of Specsavers Opticians - East Dereham
Monday:
10:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:30
Sunday:
10:00 - 17:00
Reviews of Specsavers Opticians - East Dereham
"I was in and out quickly, with a great range of glasses in store, From an eye test to picking a new pair of glasses, I was very happy with the service. Will be back on Saturday to collect my new glasses."
"Staff were polite, professional and helpful."
"Having just assisted an elderly lady who had slipped over on the ice as it’s minus 6 in Dereham today I arrived 5 minutes after my appointment was due to start. I explained what had happened but was told that the optometrist was refusing to see me At 3:30, two hours before closing and was simply turned away. I’ve been suffering with headaches for weeks and been told by my doctor to get an eye test as soon as possible. No option to rebook, zero leniency. I was so staggered by the totally rude unhelpful reception having just helping an other human being I left and will never bother to return to this branch. Unhelpful and rude."
"Good visit and a lot of help and information. The staff were very helpful about choosing new frames as I picked the one worn by the member of staff doing the admin! You know who you are. They're lovely despite our age difference."
"Staff in store are very good and the staff member doing contact lens checks is excellent . The problem is you cannot get through to the store on the telephone . When calling , it defaults to an answer machine system where you have to leave a message. I left a message and was not called back nor a friend of mine who called 5 days ago . I complained to the manager about this some weeks ago but nothing has improved. I have complained again and was originally told there is no record of my phone call .., but then told they did call me back although nothing on my mobile shows this . Apparently they cannot recruit staff but other opticians seem to be able to take calls ? This system just does not work and is frustrating for customers . Staff in store 5/5, customer service trying to contact store 0/5. Only reason I stay is the woman who does contact lenses is great , otherwise I would have gone elsewhere by now despite being a customer for well over 2O years ."
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