Cruise Nation
Castle Court, Llansamlet, Swansea, United Kingdom
About Cruise Nation
Cruise Nation is a leading travel agency located in Swansea, United Kingdom, that offers a wide array of cruise packages to some of the world's most exotic destinations. Located at Conwy House, Castle Ct, Llansamlet, Cruise Nation is a popular point of interest for travelers seeking to embark on a memorable and fun-filled cruise experience.
As an establishment focused on helping people explore the world, Cruise Nation offers an exceptional range of travel packages that cater to every budget and travel style. Whether you're seeking family-friendly cruises, romantic getaways, or adventure-packed voyages, the agency has the perfect package for you.
Cruise Nation's experienced travel consultants are always on hand to take you through the various options available and help you curate a cruise itinerary tailored to your needs. Their extensive knowledge of the industry, coupled with their passion for travel, guarantees a seamless and enjoyable experience from start to finish.
Widely renowned for its customer-centric approach, Cruise Nation leaves no stone unturned in ensuring that your every request and requirement is met. From booking your dream itinerary to providing practical travel advice, the agency offers unparalleled support and guidance to make your cruise experience one to remember.
In summary, if you're looking for an exclusive cruise experience with the perfect blend of luxury, adventure and relaxation, Cruise Nation has got you covered. Head over to their office at Conwy House, Castle Ct, Llansamlet, today, and let them help you take the first step towards your next unforgettable travel experience.
Photos of Cruise Nation
Conwy House, Castle Ct, Llansamlet, Swansea SA7 9LA, United Kingdom
Opening hours of Cruise Nation
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
10:00 - 18:00
Reviews of Cruise Nation
"The worst company I have ever dealt with. It's two days until our cruise, we have no tickets and Cruise Nation are going out of their way to be unhelpful. I'm behind on my work because I've been on hold for an hour everyday before I'm told I'll receive them tomorrow. It's been a week of tomorrows and still no ticket. Now on hold to cancel and insist on a full refund since their incompetence means we're not going to go on our trip."
"WARNING ……this company has gone down the pan booked over 15 cruise with cruises with them over the years .the last cruise we booked was cancelled by them ,yes them ,in February 2022 .still waiting for my deposit it’s now the end of August and now they’re refusing to give me my full deposit back.trying to ring customer services is a joke you can wait up to 45 minutes to an hour I’ve emailed countless times with no replies .when I do speak to someone they give you lots of excuses ,why they haven’t rang you and promised to ring you back and they don’t .it’s a total joke and I do feel that the company is in trouble so be aware . they were quick enough to take my deposit off me."
"I wouldn't give Cruise Nation ANY stars, a total shambles, left to fend for ourselves when it all started going horribly wrong in embarkation resort. There are others out there that do the same thing as Cruise Nation if you want a cruise, my suggestion is to use them not Cruise Nation. You don't matter to Cruise Nation once they have your money. In the complaints process, you will at some point hit a brick wall where their ignorance prevents them from dealing with your problem, even going so far as to completely disregard their ABTA obligation to deal with complaints within 28 days. Please DO NOT USE Cruise Nation, your holiday will be ruined."
"Recently booked a first cruise and stay deal for a 10 night cruise with Cruise Nation. Had a displeasure of dealing with Kayleigh, who was not the friendliest initially. However, things got worse when the cruise confirmation came though the email and there were a few errors in our booking. Regarding flights and dining times. I got in touch again to rectify this and felt under a verbal attack from Kayleigh who insisted she didn't do anything wrong and its all my fault. I was gobsmacked and felt that I had, what I could genuinely call, the worst customer service experience in my life. Especially where a large sum of money is involved too. I ended up having to write an email of complaint as Kayleigh didn't want to help me any further. They got back in touch without an apology or acknowledgement of the poor service I was given. They have offered to change flights for an additional payment, but didn't even say sorry for the shocking time I had with their customer service agent. I will never choose this company again, and can't say I even look forward to our honeymoon cruise as the whole experience left a bitter taste in my mouth. Avoid!!!"
"I love this company. They do great deals. I've been using them for years. They put cruise packages together covering hotel stays and flights and the cruise. So many choices. Great customer service."
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