Screwfix Dublin - Sandyford

"I have shopped in Screwfix Sandyford quite a bit. My experience has always been excellent. Their opening hours are great. The staff have always been very helpful. Seems to be a very good and efficient business. I highly recommend."

"Great selection of products at very competitive prices with excellent service and brilliant opening hours 7 days a week Sunday to Sunday."

"I have shopped in your Store 3 times in the last 2 week. The Staff were extremely helpful. Today I dealt with Maria, who was so courteous and of a great help. Would highly recommend Screwfix"

"Click and collect I believed was meant to be a fast and efficient means of ordering an item on line and once informed that it was available for collection, it would be a quick and straight forward process to pick up the item that had already been paid for. Unfortunately this is not how it seems to work at Screw fix Sandyford. On arrival I had to join a long slow moving queue and the reasons for this inefficient service became apartment as the queue slowly progressed. When eventually I was attended to, I enquire of the attendant as to whether there was anyone in charge, which could be one reason for the poor service. I was informed that the reason was lack of staff. My understanding was that it had more to do with personell managing to operate in ways that gave the impression that they were busy but in actual fact they were operating in a very inefficient manner. As personell move out of view for what would appear to be the purpose of collection items to fill orders for customers they remain at times within hearing range of queueing customers and what can be heard suggests that some members of staff do not regard fast and efficient service as a priority. When senior management read these observations of mine I propose that they view any CCTV footage on the premises that could assist in getting to the root cause of the problem. The queue that existed on the premises on my departure was as long as the one that I joined on my arrival. I believed that what we learned from our experiences during COVID-19 had brought an end to queues in confined spaces but Screw fix Sandyford don't seem to have learned the relevant lesson. It was quite apparent from the demeanor of many of the people in the queue that they were not happy about having their valuable time wasted."

"Bought a petrol generator and was blown away by the professional service i received. I found Marie to be very helpful and courteous and would highly recommend a visit."