Bensons for Beds Norwich
Salhouse Road, Norfolk, United Kingdom
About Bensons for Beds Norwich
Welcome to Bensons for Beds Norwich, your go-to destination for all your bedding and furniture needs. Conveniently located at Unit 6, Sprowston retail park, on Salhouse Road, Norwich NR7 9AZ, our establishment offers a wide range of high-quality products, exceptional customer service, and affordable prices.
As a leading furniture and home goods store, we have everything you need to create the perfect sleep sanctuary. Our store is filled with stunning bedroom furniture, from stylish bed frames and mattresses to practical storage solutions and beautiful accessories. We also offer a vast collection of comfortable sofas, armchairs, and living room furniture sets perfect for entertaining in style and relaxing at the end of a long day.
Our knowledgeable and friendly staff are always on hand to help you find your perfect item, offering expert advice on products and answering any questions you may have. Our commitment to customer satisfaction means that we strive to provide the best possible service, ensuring that your experience with us is seamless and enjoyable from start to finish.
From the moment you step into Bensons for Beds Norwich, you'll be struck by the quality and value of our products. Our store is a point of interest in Norwich, attracting customers from all around the area who are looking for quality furniture and home goods.
So whether you're looking for a new bed, a comfortable sofa, or just some inspiration for your home, visit our store today and discover the wide range of options awaiting you at Bensons for Beds Norwich.
Photos of Bensons for Beds Norwich
Unit 6, Sprowston retail park, Salhouse Rd, Norwich NR7 9AZ, United Kingdom
Opening hours of Bensons for Beds Norwich
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
09:00 - 18:00
Sunday:
11:00 - 17:00
Reviews of Bensons for Beds Norwich
"We ordered a bedroom wardrobe from the Norwich branch could not ha e been more helpful.we paid extra to have it built for us too. Then came the day of delivery and installation. The two men arrived and rushed in to get the work carried out. And slight issue of not enough carpet cut up became a huge issue to the installer, he became bolshy and aggressive and said he would leave the side panels for us to fix as he didn't have time to cut the carpet, he was so rude that after he left I was left tearful and shaken. I ha e rung Benson and got through to the complaints department at which I was told I would hear something in 3 to 5 working days. Nothing so I ring today to be told there was nothing they could do for me altho apparently they were going to take the issue up with their INSTALLERS.. PRO FLAT PACK FROM MILTON KEYNES. you are a discrace, your man should be ashamed of himself. I just hope an elderly person doesn't come across these two a holes who call themselves Bob and Harry. And my name is Thelma Louise. Not an apology nothing.."
"Extremely disappointed in the 46 day exchange policy, we feel dooped. We ordered a top of the range mattress and feel that we did not receive what we purchased in store. Even the sales team felt the mattress was faulty when we described theiissue we were having. They sent out someone to evaluate the faults, but he was not equipped to do so, but still managed to say that there was nothing wrong with the mattress. We have never had such a bad nights sleep, with aches and pains, and the cooling gel, i have never felt hotter rather than their promise of it keeping you cool. Our 46 days are now up and they have basically said we have to lump it or pay someone at our own cost to evaluate it. After spending £1500 on a mattress. They do not keep their promises and after sales/customer service is rubbish!!!!"
"Bought bed online, we were given 3 weeks for delivery, then got contacted that there were delays so another 3 weeks wait, got confirmation email two days before saying that the order would be delivered in two days. The bed didn't arrive, called them and they said to wait another 3 and a half months!! I have obviously requested a full refund and I will write them a formal complain, not only for the delay but also for the lack of communication."
"I was given an afternoon delivery slot so arranged afternoon off work. On the day the delivery driver called and said delivery would be around 10am. I explained my confirmation text and he said it was never going to be that late and he couldn’t change the time."
"What a pleasure to deal with Bensons for Beds Norwich. It is so rare nowadays to find a company that is helpful and professional. I recently ordered a mattress, the sales person (Debbie) was super friendly and helpful, she was not in the slightest bit pushy and allowed me plenty of time to try as many mattresses as I wanted, for as long as I wanted. I placed the order and a delivery date was set. I was moving to a new house and delivery was set to coincide with my move in date. My house purchase fell through and I contacted the Norwich store again to put the delivery on hold. The phone was answered within a few rings. I was not on hold listening to awful music for ages, I was not in a queue! I was dealt with in a very helpful and professional way (By Tina). My delivery has been put on hold until I instruct them of a new address and date. Honestly what a pleasure, I will certainly be recommending Bensons for Beds Norwich, to anyone who needs a new mattress."
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