Furniture Village Norwich

"Decided to shop around for comfortable sofas! Had a good wander round furniture village to look at our options! We’re helped by a great guy Shane, not pushy, just very helpful and genuine. His knowledge and customer service was spot on! Great to see everything covered in-depth, giving a superb customer experience! Thanku"

"Went in today to look at bedroom furniture. Chris Brown couldn’t have been any more helpful, he helped us with our decision, showing us all the options we can have. We never felt pushed into making a purchase. We left feeling very happy and look forward to the delivery. Many thanks again Chris"

"My wife and I are moving into a new house in 6 weeks’ time and thought we would visit Sprowston retail park in Norwich today with a view of visiting all of the different furniture retailers. We started off at Furniture Village and on entering the store we were greeted by a very helpful and knowledgeable sales consultant, who most importantly wasn’t pushy and allowed us to walk around the store and browse without feeling pressured. We did make a short list of a nice sofa, kitchen table, bed and mattress and then politely informed our sales consultant that we were going to view the other 6 stored that sell similar items on the same retail park. After being greeted by much more pushy, follow you around the store sales people in the other 6 stores, who offered similar items at a most expensive price at a low quality, we returned to Furniture Village where our sales consultant Helen Petrie greeted us with a nice coffee, asked us to sit down and discuss the options we were interested in, she help us with all of the measurements, the different fabrics and additional options. Helen is a great credit to the store and for a couple who were only browsing, we were presented with some great deals but more importantly the lead/delivery times that worked for our move and I wouldn't hesitate on recommending Furniture Village Norwich to anyone looking for Sofas, Beds or kitchen tables as we purchased all 3 from Helen on the day and its fantastic that we now have her as our single point of contact from the store."

"We had a very disappointing visit to Furniture Village in Ipswich whilst looking for leather sofas. We loved the product so my husband telephoned the Norwich store and spoke to Brandon. This young man could not have been more helpful and knowledgeable. We visited the Norwich store the next day and not only did Brandon sell us 2 leather sofas but a new mattress for our bed. Thank you Brandon, your help and advice were invaluable."

"Zombie was very helpful and knowledgeable in helping us to buy our sofa. He is also very polite and not pushy. The coffee and cookies were very nice too."