JTX Fitness
About the Business
Welcome to JTX Fitness, your one-stop-shop for all your fitness needs. Our institution is located at the heart of the bustling Industrial Estate, Harbour Way, in the charming seaside town of Shoreham-by-Sea, United Kingdom. As an establishment that serves as both a point of interest and a store, we are dedicated to bringing unparalleled fitness equipment and service to our customers.
We take pride in offering a range of top-quality fitness equipment that caters to everyone's needs, from gym enthusiasts to casual fitness enthusiasts. Our diverse range of state-of-the-art treadmills, cross-trainers, exercise bikes, rowing machines and strength equipment are sourced from the top brands in the industry, ensuring that our customers have access to the best quality fitness tools to achieve their fitness goals.
JTX Fitness is not just a store - it's an institution that believes in delivering exceptional customer service. Our knowledgeable and experienced team is always ready to provide expert advice and assistance to help you choose the equipment that suits your fitness goals and lifestyle.
Moreover, we understand that maintaining a healthy lifestyle is not just about owning top of the range fitness equipment. That is why we offer a range of tailor-made services, such as personalized fitness programs, group fitness classes and virtual training sessions, all designed to ensure that you get the most out of your fitness journey.
So, next time you are looking for top-quality fitness equipment, expert advice and a personalized service in Shoreham-by-Sea, head straight to JTX Fitness, the ultimate fitness store and institution.
Photos
Location & Phone number
3, Industrial Estate, Harbour Way, Shoreham-by-Sea BN43 5HZ, United Kingdom
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I bought my spin bike last February, and fell in love pretty quickly! Unfortunately, the computer supplied stopped working and after a couple of battery changes, it gave up completely. I contacted customer services to see what advice they could give - and it is possibly the BEST customer service I have ever had! There was no quibble, no challenge - I was treated as a grown up, and respectfully engaged with. JTX offered me a replacement computer, to my absolute joy - I have been a bit lost without my stats to motivate and drive improvement. Unfortunately, the new computers were out of stock but Jake promised one as soon as possible. I emailed a couple of times, as I'm impatient and worried they might have forgotten me (!) But they were as always engaging and professional - and good to their word. I got my new computer today, by courier, and I couldn't be happier. Thanks JTX, and everyone in customer services who had a part to play. 5 stars, without doubt. Sam Q"
"My power cord for my JTX CYCLO-5: GYM EXERCISE BIKE got accidentally tangled in the pedals, the cable was stripped and stretched. JTX kindly posted me out a replacement within 24 hours no questions asked. Great service from a reliable and customer friendly company. ( I bought my bike from them as well a few years back, never had any issues with it, great piece of equipment for home fitness. )"
"Had a warranty issue with my Cyclo-6: Indoor Exercise Bike. Left pedal sheared off the crank. My on-line notification was assessed within one working day, an apology was given and replacement parts delivered direct to me within a few working days. I then booked the repair by text as instructed. Repairman arrived in two working days. The whole process was complete in a week. Very pleased with excellent service."
"Cant recommend highly enough, from original purchase to routine maintenance the customer service has been first class from JTX fitness. Any query raised has been dealt with in a professional and courteous manner and very very quick to respond to any query. Not many companies in this industry take customer service as seriously as JTX which was actually the main reason i originally purchased seeing such positive reviews and can now confirm having received excellent service, really big thank you to the team, Alannah, Jamie and Jake, very much appreciated."
"Very happy with the product, one hole didn't line up correctly when putting the rowing machine together but was able to sort it. Excellent customer support from JTX, quick to reply and very gracious of them to refund me the difference when the rower I bought went on sale just shortly after I purchased it at full price. Thank you JTX!"
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