The Bike Tailor

"In my opinion, if you are going to get your bike repaired, serviced or upgraded, why wouldn’t you get a true bike lover on the case?! Quick, courteous, honest and clearly very passionate about what they do – I was well impressed with the work, the advice and the pricing. They gave expert attention both to my city-centre runaround and my two-grand, full-suspension mountain bike. Strongly recommended for all your bike fitting and maintenance needs. Will defo use again. Thank you kindly, Bike-Tailor!"

"Great service. You get much more than just a bike with these. I chose the bike tailor last year when I was looking for a new bike and they could get the bike to me quicker than any other retailer at the time. The service was great. I was sized up for the appropriate frame size and chose exactly the build that I wanted, including trying out different saddles etc. (they let me take them home to try for a few weeks at a time). A few times I expressed that I was worried that we were going for the wrong frame size, but the team reassured me that my measurements were correct. When the bike arrived it was the perfect size, so they were right and I’m glad that I had their guidance. When I have had any issues in the past, like the tubeless sealant going, or a bolt rounding off etc. they have sent a van to my door to collect the bike the next day and turned it around quickly. They are also very quick to respond to messages via text or email. The service is very good. I have just had my one year service as promised, and wasn’t charged for a full day of labour. My bike is basically like new again, and I have given it a beating. I appreciate the customer service, when compared to bigger retailers who probably value the business a bit less. They also pretty much make any type of bike you can imagine and will get whatever parts you want. So overall, a very good service."

"A fantastic bike fit with Stephen who came out on a house visit to help improve my Wattbike setup. Stephen is super friendly, passionate and knowledgeable and after a chat through my various issues was quickly able to make recommendations and adjustments to my bike. This has improved my comfort and position and I’ve also noticed an improvement in efficiency and power!"

"An depth and thorough bike fit from Stephen in his fitting studio set in beautiful surroundings. Stephen identified a number of issues with my current set up and made some initial tweaks to the bike and cleats, the difference was noticeable straight away! We've got a few more tweaks to make but this dependant on supply from the the manufacturer of my bike. Great work and thanks a lot Stephen, I'll be back!"

"Next level service, products and attention to detail. A bike studio in a country house? A very special and unique experience and unlike anything in the mainstream retail sector. Great bike fits, great custom bikes, catering to a whole range of price points."