The New Cross Surgery
About the Business
The New Cross Surgery is a renowned medical center located in the Morriston area in Swansea, United Kingdom. As a trusted doctor establishment, it has earned a respectable reputation for providing quality healthcare services to its patients. The medical center is situated at an easily accessible location, making it a convenient point of interest for local residents.
At The New Cross Surgery, we understand the significance of maintaining good health and wellbeing, which is why we offer comprehensive health services to our patients. Our team of experienced medical professionals are dedicated to ensuring that every patient receives personalized, compassionate care suited to their unique needs.
From general consultations and health check-ups to medical and diagnostic testing, our medical center provides a wide range of services designed to cater to various healthcare requirements. We use state-of-the-art equipment to ensure accurate diagnoses and offer effective treatments.
Apart from general healthcare services, we also provide specialized care for chronic illnesses and mental health conditions. Our approach towards mental health is holistic, and we provide support and counseling services to help patients deal with any emotional distress they may be experiencing.
The New Cross Surgery is committed to providing high-quality healthcare services to our patients in a safe and welcoming environment. As a health-conscious establishment, we adhere to the strictest health and safety standards to ensure that our patients receive the best possible care.
In summary, The New Cross Surgery is a trusted doctor establishment in the Morriston area of Swansea. We offer comprehensive healthcare services that are customized to fit the unique needs of each patient in our care. We invite you to make an appointment with us and experience the first-class medical care that we offer.
Location & Phone number
New Cross Surgery, 48 Sway Rd, Morriston, Swansea SA6 6HR, United Kingdom
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Very friendly staff & Gp's. The app is much better and never had a problem using it, its much better than having to keep trying the phone lines. Being i work shifts & dont frequent the Gp often its great."
"Absolute shambles went to see a doctor but was met with trainee nurse of some sort with absolute no empathy for my situation have a temp of 38 advised by hospital to go back to gp and get some antibiotics just incase of infection She didn't even check my temp or bloods didn't even have any advice to give me. I've given up and paid private"
"A practice with no empathy or sympathy. A practice where the receptionists make fun of you or criticise you for following the rules they give you. A practice that lost my results on more than one occassion. A practice where the doctors do not care about their patients and do not take them seriously. UPDATE 1: The situation got worse and my health has suffered due to the actions of the people working here. A practice so awful its like they want people to get anxiety and stress. They also cancelled an appointment with no permission and didn't tell anyone. UPDATE 2: Doctor promised to phone back and hasn't. UPDATE 3: They never answer phones and my fathers health is getting worse and worse. They also disconnect phones which I think is illegal. UPDATE 4: They sent me a letter from one doctor to another doctor (and not written for me) a random plastic bag and an unfolded box in the mail and when asked what they are for claimed that they didn't know."
"The staff working here should be ashamed of themselves! Their an absolute joke! They use askmygp at their advantage, you send a message for an appointment and they reply back with either “we’re fully booked today” and then you go down and there’s absolutely no one there! Or “it’s emergency only today” mostly everyday is emergency only! But then they also put down as “request completed” so you can’t reply back to say it is an emergency! I have asthma and have been having chest pain and wheezing since having a bad cold last week and I messaged today to be told to go for an appointment Monday?! Very lazy staff!"
"I have recently had to visit the surgery once or twice a week for the past 3/4 weeks. Although it was just a minor ailment the 5 nurses I saw during that time were very friendly, kind and helpful and I would just like to say thank you to them for treating me so well."
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