Burlington Dental Clinic

"Updated In December 2022: This is my 3rd revision of the feedback. This time it's 5 stars and a fair share of humble pie for me. I did go back to the clinic and I am satisfied with their services and they do try hard to accomodate the schedule whenever possible. The fact that I did go back even after my initially negative experience with the clinic (but not Dr. Paul's) front desk staff should be a good signal already, but I think it also deserves a bit of explanation for those interested. Why did I go back: my trust in Dr. Paul O'Reilly was unshaken from before and just because I had an off experience with the front desk staff of the clinic (but not his nurse), I did not want to deprive myself of his excellence. What about the front desk staff: we had a miscommunication in the Summer. My contribution to the miscommunication was my incorrect assumption that the clinic front desk staff is the same for the whole clinic, which is not the case. Talking to staff working with Dr. Paul is not the same as talking to staff working at the front desk of the clinic. This seems to be an Irish thing, not limited to this practice and I'm still getting accustomed to it (if it's not obvious, I'm not a native here). A special call out to the hard-working dental nurse, Ms. Kelly is in order here as she helped everything get back on track as initially planned. How is it working out for me now: The treatment is in progress. I did not question Dr. Paul's knoweldge and experience and ever since Dr. Paul's staff (nurse Kelly) contacted me directly and helped me navigate the differences in how health care is generally organized in Ireland (the admin part), I'm finding the experience very positive. Why 5 stars even after a very bad experience in the Summer: This is how my mind works: 5 stars for the service, 1 star for the glitch that genuinely stressed me out, but ... nurse Kelly did an amazing job getting things back on track after that - which is what really matters. So, back to 5 stars for taking a positive action."

"I have been a patient of Burlington Dental Clinic for over 10 years. Most recently, I visited the hygienist, Gemma. She is excellent at her work, gentle yet thorough and gave me plenty of tips on how to improve my oral health at home. Highly recommended. Dr. Kevin 0'Boyle has done 2 crowns for me quite recently. Kevin is a superb professional, the standard of his work and of the crowns is of the highest quality, second to none. I cannot recommend Kevin highly enough. Overall, a visit to Burlington Dental Clinic is a very positive and relaxed experience, from the receptionists welcome to the professional manner of the whole team. Thank you all."

"Got a bone graft and an implant done. I can't recommend burlington Dental Clinic enough. Superb service!"

"My first 'post covid lockdown' appointment was for a dental implant with Dr. Paul O'Reilly. Clinic precautions are to be highly recommended; temperature taken at entry and hand sanitiser provided before being led directly to the surgery - all v reassuring. As a repeat customer, I highly recommend the work of both Paul and Dr. Kevin O'Boyle. Excellent service and quality work."

"What an amazing clinic, the receptionist, nurse and doctor. Had an emergency and they fit me in despite being fully booked. Highly recommended for your dental needs. Thanks so much Dr Kevin and staff, you are all spectacular and have made my first Irish dental visit grand."