Virgin Wines
Whitefriars, Norfolk, United Kingdom
About Virgin Wines
Virgin Wines is an establishment that has been crafting the perfect wine experience since its inception. With a location at St James Mill, Whitefriars in the heart of Norwich, United Kingdom, this liquor store is a true point of interest for wine enthusiasts.
At Virgin Wines, you will be greeted with an extensive selection of wines, carefully curated by experts in the industry. From reds to whites, rosés, and sparkling, Virgin Wines has something for every palate.
What sets Virgin Wines apart is their commitment to quality. They have built strong relationships with award-winning winemakers from all over the world, in order to bring the best of the best to their store. Their intelligent approach to wine selection is designed to educate and inspire – they encourage their customers to ask questions and explore new territories.
Virgin Wines also welcomes customers to their wine tasting events, where they can socialize with other wine aficionados and learn more about the wines on offer. Their staff is knowledgeable, friendly, and passionate about helping you find the perfect wine for any occasion.
At Virgin Wines, you can expect an exceptional shopping experience. Their store is stylish and inviting, with a relaxed atmosphere that makes customers feel at home. Whether you are a seasoned wine connoisseur or a newcomer to the world of wine, Virgin Wines is the perfect destination for all your wine needs.
Photos of Virgin Wines
St James Mill, Whitefriars, Norwich NR3 1TN, United Kingdom
Opening hours of Virgin Wines
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 14:00
Sunday:
Day off
Reviews of Virgin Wines
"Great experience with Virgin Wines. They offer a good selection and the wines are very tasty, and when I needed to cancel my monthly membership with them, they quickly sorted this and refunded me without any issues. I will continue to buy from them for my ad hoc purchases."
"I have been ordering wine cases for my best friend in the UK from Virgin Wines UK for years and my last order was placed in early December 2021. Due to some misunderstanding, they charged me for delivering a case of wine every quarter starting February 2022 and when I got the message from the courier company to confirm receipt of the wines by my friend, I became concerned and immediately contacted Virgin Wines and asked them to rectify the mistake. The customer officers David and Dan had been following up on this matter for me and they helped to resolve my concern almost immediately. I am most impressed by their helpfulness and efficiency and would highly recommend Virgin Wines to any one who wish to order quality wines online hassle free."
"Throughly enjoying my Christmas advent calendar knowledgable wine advisors with excellent customer service and up to date tracking weigh express delivery"
"The founders created a good company, pricing is generally ok, customer service very good. They just need to be careful of increasing GM at the expense of brand reputation. The Virgin brand is perceived as better than Talk Talk or Ryanair because Virgin has good brand reputation and doesn't resort to hidden costs. I have mystery shopped Virgin Wines and at the time of this review they have small print that entitles them to debit your bank account an extra £25 that goes into a 'Virgin Wines account' for you to spend on future orders. That's a default agreement when you place an order and not well signposted. For the review to be fair I will say they did refund this when requested. But how many customers won't notice the second debit or realise why?"
"Nice wine, fast delivery but BEWARE. We made a one off order to try it out ... very nice wine ... but that's not the point. Several months later (after changing banks) £103 went missing from our new account. Virgin had not only managed to discover our new account details somehow (I'm sure that's quite illegal) and decided to send us a ton of Wine we didn't order.... READ THE FINE PRINT and save yourself a headache."
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