Town & City Residential Letting Ltd

"Estate agents that actually care for you. When a silent leak was discovered in my new girlfriend's new apartment and the whole place had to be renovated, but the work couldn't begin until she had moved out. Jorge saved us, and the landlady who owned the place. We were on the phone at 7am every single day trying to be the first to view any cat friendly apartments with a garden for two months straight. No luck, whilst all the while fighting the mould and damp that was engulfing every corner of every room. We were desperate to stay in Brighton together, otherwise she would have to move across the country, and we were out of time. Seeing our plight, Jorge went extremely far out of his way to persuade a landlord to not sell but rent to us after previous tenants had caused trouble. He vouched for us and made sure we got the place. Because of this, me and my partner had our magical Brighton summer that solidified our relationship going forward and are now living elsewhere in the country together. Because of this, we'll never forget Jorge and all he did for us."

"Wonderful letting agancy! Very responsive and great communication. I am a tenant with them, and Sophie is an amazing agent, she helped me so much in securing my flat and answering all my questions. I haven’t worked directly with Jorge but he has been very supportive of our tenancy. Cannot recommend this company enough and I feel very lucky to have a great letting agency."

"Very professional and responsive agency. Sophie went above and beyond in finding me the most amazing apartment and dealt with everything so quickly and efficiently . I would recommend using this agency!"

"Just went for a viewing today. To be courteous I waited until 5 past prearranged time to call and ask where the agent was. Took 2 attempts to get through and spoke to a very rude woman who informed me the property had been let last week and they had "literally" called me and if I didn't answer they've left me a voicemail. I have had no missed calls, voicemails or texts. They have the correct number as they text me my confirmation. The woman was not even remotely apologetic or sympathetic to the fact they had completely wasted my time. I am livid."

"We have just ended a tenancy with Town and City after almost three years with them and we could not recommend them more! They are professional, attentive, friendly, but most importantly they’re quick with everything. Whether it’s a repair or a general question - we’ve never had to wait more than a day to hear back. They were very helpful with the move out and made sure we had all the information we needed to make it a smooth process. All the best to Jorge and his team."