Usa Nails

"Asked for nail art and it looks like a 5 year old has done it, the nail art is supposed to be a star... It’s so embarrassing that I’ve had to paint over it. He knew it was bad and still had the cheek to charge me £2 for ‘nail art’. Waited 40 minutes to have gels. Took 20 mins for him to do and he didn’t treat the nail or prepare it at all - used a drill on my nail just for gels?? I don’t know any shops that do this anymore. Didn’t shape my nails or measure lengths."

"awful. the guy doing my manicure was so rough and snipped my cuticles WAY too low - ended up bleeding for a couple hours after i left and he actually took a chunk of my finger skin off. the gel nails began to peel the same night as i got in the shower - i didn't pick them at all after i got them. upon going back and asking for a refund the (already quite rude) staff were even ruder - insinuating that i was lying about my nails peeling off. "girls come in and get pretty nails just for one night out". was refused a refund - had to speak to the manager in the middle of the room as he was halfway through doing someone else's nails - hardly even looked up to address me. worst nail salon in norwich - spend money on those worth your time not these w*nkers."

"First time in years I've had the chance to get my nails done, absolutely love them. All the staff were friendly. The man who did my nails took so much care and got them exactly how I wanted, couldn't recommend this place enough."

"I was sceptical with all the negative reviews but don’t regret my decision to get my nails done here. They were really gentle with my hands, friendly and took the time to make sure everything was right. From my experience, it was the customers that were quite rude to the staff; huffing and rolling eyes. For example, some came in an hour before closing expecting to be seen when it was packed. When told they were full and to come back tomorrow, they huffed and said ‘urgh, I’ll take my services elsewhere’ like anywhere else wouldn’t busy on a Friday evening. Others complained about the wait time after only 20 minutes. Overall, I’m pleased with my nails and their customer service."

"I absolutely love this nail salon and wouldn't go, to any other. Brilliant nails everytime, as well as wonderful and welcoming staff. Few pictures of different sets I've had done, added to my review."