TONI&GUY Norwich

"Was able to get a last minute appointment with Alex for a blow dry - and she did a fantastic job! Will definitely go back in future"

"Needed a haircut for work and decided to give this place a try and I was truly impressed. I ended up cutting my hair twice on the same day (I didn't cut it short enough the first time). Initially Sam cut my hair and he was not only a pleasure to socialise with but he also done an outstanding job with very little input from myself (I am clueless with styles). Later in the day I saw Maria who was equally fantastic and great to speak with. They were both very consultative in what they thought best for my hair and they gave plenty of advice on styling. They also continued to make sure I felt comfortable and they made it very clear that they had plenty of drinks to choose from if I wanted one. All in all a great experience, recommend for anyone (gents or ladies)."

"Had a great experience from when I arrived to leaving. Carys was lovely and was very prfessional yet friendly. She advised me on what she thought would look best. I recommend her and the Salon. I will be back at some point as I am not living in Norfolk at the moment."

"NEVER GO TO THIS SALON !!!!Poor quality of work by PAUL. I would have given a zero star if there was an option. I did a hair keratin smoothing treatment worth 250 pounds at Tony & Guy Norwich with Paul. After the first hair wash, 5 days later, the hair went back to being frizzy. We went to Paul and expressed our dissatisfaction at the quality of his work and asked if he could redo it. He was very rude and flatly refused, he said the quality of the product I used for hair wash might not be up to standard. When I told him it was the Moroccan Oil brand, he came up with the next excuse saying he expects the results only to be 80% better from before the treatment. When I showed him that it was just like original and there was no change after the most costliest treatment in Tony & Guy, he just kept repeating the above. The guy is poor in the work he does and even poorer in his listening skill. Then he said we should use extra products and do hair blowing and stuffs to get the frizz out of the hair. As if the 250 pounds spend on the treatment doesn’t make any difference at all. We also pointed out that we had done this previously at Tony & Guy in Bangalore and knows how the result would be after the 1st wash, 10th washes etc. He just kept saying that the product he uses is different from India and results will be different. Does he mean that Tony & Guy use substandard product in Norwich and causes the results to differ in such a massive manner. People like Paul just keep spoiling the brand of T&G which I had so much trust in previously. Later, I started going through the google reviews of T&G Norwich and found out that this is not the first time Paul has done such a substandard work. I read about a girl whose hair he bleached to white and cut the hair of a girl who had come for hair colouring. Tony & Guy, please do something to train people like Paul so that your brand image doesn’t get spoiled."