Moss Bros Milton Keynes

"The quality of clothing is great. Staff are so kind, would suggest having more staff in the store due to the nature of service needed for all customers"

"Good Service in store when purchasing 2 jackets. Phoned to order 2 more - the person I dealt with seemed reluctant to phone other retailers as the jackets I needed were not in stock at the MK store. I was told I would be phoned back within a few days as she needed some time to get the info she needed. Unsurprisingly I didn't get a call back. Thankfully a friend was able to order the jackets from another branch of Moss who within and hour managed to locate the required stock and get it on order. It's a shame laziness and reluctance to help took the shine off what was initially a great in store experience."

"Do not use if you want a stree-free wedding experience. Out of the whole wedding, arranging suits from Moss Bros MK were definitely the most difficult thing to sort out. Started out ok but then it turned out one size suit was no longer available. But they assured us it was ok, and they could get one 'made to measure'. Had to go back again for the fitting appointment which took forever and then it turned out there was no fabric left in stock! Was basically told tough luck.. one member of the wedding party would have to have an odd suit. We had to call around stores all over the UK ourselves to find a suit in this size. By this point it was only 4 weeks until our wedding. Luckily we managed to source one in Bluewater and drove down there ourselves to collect it. Staff at MK are unhelpful and don't seem to care at all. Do not use."

"Becky at Mk store helped find a gorgeous suit, shirt and tie for my husband, she was very friendly, helpful and professional, she placed an order for next day delivery, it arrived in store the time stated. Excellent service from Becky and Moss Bros, would thoroughly recommend"

"Very happy with Moss Bros MK. Tommy, measured us up and got us looking dapper for our best men duties. Absolutely first class service! Thank you Tommy! He even personally hand delivered our suits when they were ready, to the Bedford store as this is our local shop. I have to say, all aftercare service with Moss Bros has been absolutely terrific. Had the pleasure of meeting the new Store Manager (Kerry?) who dealt with a refund issue so pleasantly and efficiently. I would say that the store are generally understaffed, so often the phone will ring and not get answered, BUT, they are working so hard in store. It’s definitely worth aiming to go in store to get things sorted."