WHSmith,

69 Grenville Street, Brighton and Hove, Brighton BN1 2TA, United Kingdom

"I flicked quickly through a newspaper (1MIN) when I was told by the manager/senior staff member ? to stop reading the paper. When I put the paper down and left the shop immediately he shouted after me 'Have a nice day'. I had approached the same person some time ago about some information about a foreign title magazine that used to be on display there and no longer is. The only information he gave me was 'Those foreign magazines are doing my head in. ' It is not so much what was said but the way it was said was hurtful and embarrassing. I will not frequent this store in future."

"Tristan was really great, amazing customer service"

"Very friendly and helpful. Good money saving book offers. Though being close to end of service times, I was at no moment given the impression I need to hurry. All questions were dealt with in an appropriate way. Thanks to the male shop assistant putting my focus on the 'Peter James book section' - you should be awarded 'staff of the month'!"

"Huge store - 2 floors. Had everything I was looking for including a big selection of notebooks and lots of stationary. There is also a post office inside. Full stars because there are a bunch of self serve checkouts, which means less waiting time."

"It is having work done on it. Over 2 floors it has cards, magazines, books and general stationary stuff. There is a post office and this gets busy so if going here be prepared to wait or get there early. It opens at 9am. It does many products but it is not a specialist at any 1 product. There is a lift and an escalator and stairs for access to both floors. The other entrance/exit is in the shopping center."