East Bilney Coachworks
Whiting Road, Norfolk, United Kingdom
About East Bilney Coachworks
Welcome to East Bilney Coachworks, a renowned car repair establishment located in the heart of Norwich, United Kingdom. We are a trusted name in the automotive industry, providing top-notch services to car owners from across the region for several years. Our prime location at Whiting Rd makes us an easy to access and convenient point of interest for anyone in need of reliable auto repairs.
At East Bilney Coachworks, we understand that your car is an essential investment that requires regular maintenance to function efficiently. That's why we offer a comprehensive range of repair and maintenance services to keep your vehicle in top condition. From minor repairs to major overhauls, our team of highly skilled and experienced auto technicians has you covered. We use only the latest diagnostic equipment and genuine OEM parts to ensure the highest quality repairs.
Our commitment to customer satisfaction is second to none. We strive to provide personalised services tailored to meet your specific needs and budget. We work hand in hand with customers to explain repair costs and options before any work is done. Our friendly staff are always ready to answer your questions and offer advice. You can trust us to deliver excellent services that ensure the longevity and reliability of your car.
At East Bilney Coachworks, we take great pride in our work, and this is reflected in the number of returning customers who continue to trust us with their vehicle. We are not just a car repair service but a team of passionate car enthusiasts who are committed to providing you with the best possible experience.
So why wait? Visit us today and experience the best car repair services in Norwich. Our location at Whiting Rd makes it easy to drop-in anytime, and our experienced mechanics are always ready and willing to provide the best repair and maintenance services to keep your car running like new.
Photos of East Bilney Coachworks
Whiting Rd, Norwich NR4 6DN, United Kingdom
Opening hours of East Bilney Coachworks
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 13:00
Sunday:
Day off
Reviews of East Bilney Coachworks
"This company was suggested as a Churchill approved bodywork repair centre. The repair was a small dent about the size of a £2 coin and a broken front grille. They phoned to say the car was ready, went to pick it up. The front grille hadn’t been repaired and there was silicon fish eyes in the lacquer which they tried telling me they where stone chips. Refused repair and had to take the car back again another time. They told me would need the car for about a week. They didn’t have a hire car as they where all booked out. No news or updates for 10 days or so, i had to telephone them several times to be told that they are struggling to match the paintwork. Manufactures paint is contaminated with another colour making it difficult to match! 2 months later still trying to get my car back, same story, waiting for paint experts to come and examine paintwork blah blah. What started as a very small repair led them to respraying the front bonnet and front wings which still didn’t match and had contaminates in the paint. Even talked about having to have a complete respray! Eventually they just walked away from the job and delivered the car back to my home address leaving it up to me to sort out. With a lot of phone calls and arguing with churchill they agreed to use another body shop recommend by myself who colour matched first time! Between the two company’s i am hundreds of pounds out of pocket! You have been warned, use at your own peril. I have to say it’s the worst customer service i have received in my whole life. Reluctantly giving one star as you can’t give no stars!"
"17.01.2023 Very helpful and happy. Left my phone holder in the courtesy car and they called me to let me know. Would highly recommend."
"Friendly staff, but very busy, therefore difficult to park on-site. I recommend using nearby public car parking and walk the short distance, although be aware this near-by car park is time limited. There were problems obtaining parts needed to fix cars due the the effects of the pandemic, which accounts for the vast number of damaged vehicles on site."
"The repair on my car was excellent. However the estimate given for the time taken to repair was way out. It was difficult to get meaningful updates on progress but I did end up with a quality repair in the end and the car was returned fully valeted which was nice."
"I had dented bodywork with scratched paintwork repaired by East Bilney Coachworks and the completed work was exemplary. Perfect paint colour match, application and restoration; one would never know any damage had occurred. The service from the staff, particularly Jack and Dave was sublime, truly diligent and exceptional customer services. My expectations were exceeded in every way and I would recommend this company without any hesitation. Dr M. Spicer"
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