St Andrews Brew House

"The food was okay (although expensive for the amount and quality, and the Pig Roll was cold). The rest of the experience was pretty bad. I asked about their key-worker discount and was told to use the app to link my blue light card, then to order and apply it. Reached the end of the ordering process to be told I had to send off my ID and wait 3 days for verification... Anyway, we decided to go ahead, paid full price, and waited. For about 30 minutes. The money had been debited from my account, so I went to the bar only to be told 'the order had failed'. When I checked on the app the order status had changed from 'processed' to 'failed', but I had not received a notification, from the staff or the app. I now ordered at the bar instead, flashing my blue light card and getting the key worker discount I'd asked about in the first place. We waited another 20 minutes before going back to the bar to ask where our drinks were. We were told that drinks weren't bought to the table, only food, and we should have waited for them to be poured. Our table was about 2 metres from the bar, and we'd ordered them with food... ANYWAY. The drinks and food eventually came. Mine was okay, but the aforementioned pig roll was cold. I finished, went to the toilet and found that the male cubicle lacked toilet rolls, a toilet seat, or a functioning door lock. Upon leaving I had to pay for the food and drink at the bar, despite already being charged through the app. I've been told to write to head office to claim back the original charge made through the app."

"As a regular visitor to Norwich due to work, finding somewhere that serves good food at a reasonable price, somewhere with friendly staff and good beer, has been invaluable. The menu is good - fish and chips highly recommended - the service friendly, and the beer excellent. I'll be visiting regularly over the next year."

"I had a delicious vegan and gluten free burger with chips and salad. My husband loved his burger and chips too. The member of staff who served us was really knowledgeable about the menu items and that was really helpful in relation to my allergies. We just wanted something quick and simple today, but there was loads more available. It was a lovely place!"

"Came here at the weekend with my boyfriend and a couple of friends. The place was busy which made it have a good atmosphere. I had the English garden cocktail which I enjoyed. Myself and 2 of my friends had the open chicken kebab. The meat and salad were really yummy, however we all ended up leaving around half the flat bread as it quite hard and difficult to cut. My boyfriend had the brew house pie and couldn’t fault it, he said the pastry was really good. I also had a side of frickles (fried pickles) which were amazing! The staff were attentive and friendly. This place also does student and NHS discount which I thought was quite good! Would recommend ☺️"

"my husband and I were struggling to find somewhere for a drink. Popped into brew house and though it was busy, we had a great time! Sally in particular was greatly helpful in recommending beers for my picky husband, a great help indeed. Would certainly recommend!"