Euro Car Parts, Carmarthen,

Carmarthen SA31 2NF, United Kingdom

"Went to get a battery to which they had in stock. Got my battery and service was quick. Just double check they've got the item that you need cause sometimes if you check something up and it says they do have, 50% 50% whether they actually do."

"Rude & unhelpful for a second time. Customer service person Emily is beyond rude, unprofessional and unhelpful. She says they do not stock popular parts for the popular Golf GTI. Go to any other motor factors but Euro car parts."

"Most of the staff are grumpy, parts are expensive, customer services are bad, break calipers are expensive, twice the price of new even with a discount and the two that I bought were poor quality, one failed within a year."

"Horrendous customer service. Not one person in the shop. After being acknowledged through the window I waited 12 minutes for them to finish their conversion. As the happy man ( not ) walked through the door, not one attempt was made to apologise for the wait or a reason for him to ignore a customer while he chats. staff training needed."

"Reasonable parts, although some brands lack quality. Good prices, but very slow service. Nearly every time I go in I spend an age watching people in the office ignore me. Even the manager seems happier doing paperwork than servicing the customer at the desk. Coild be so much better so easily."